Tilers Gear Reviews

Name: Tilers Gear
Address: Teardrop Centre, London Rd, Swanley, United Kingdom
Rating: 4.48

4.5 Rating 263 Reviews

87 %

of reviewers recommend Tilers Gear

4.5

Based on 263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Tilers Gear 2 star review on 1st September 2023

Alain B

Anonymous

Anonymous // 01/01/2019

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“Great service , great price. Have used them before and will use them again.”

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Posted 6 months ago

“Only half my order arrived…”

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Posted 6 months ago

“Missing items from my order Won't answer the phone Won't answer emails Basically called me a lair on live chat Case opened with PayPal”

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Posted 6 months ago

“Very quick delivery. Very well packed and presented.”

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Posted 6 months ago

“Very quick and friendly service, quality products at a competitive price.”

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Posted 6 months ago

“Very good service quick delivery good quality product thank you”

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Posted 6 months ago

“Product arrived promptly - however although this was sold as a 10mm profile trim because of it lipping it allows for a 8mm tile but not a 9mm tile”

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Posted 6 months ago

“Easy website to use, materials were exactly as described, carefully packaged & arrived within the stated timescale. Would recommend & will use again.”

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Posted 6 months ago

“Great service”

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Posted 7 months ago

“So I ordered 5 bags of self leveler on the day they were delivered only 4 bags were sent had to wait till the next day to get the last one. when using the self levelling compound it would separate from the water and would just sit at the bottom of the bucket even after micing thoroughly. once dried it was more rough than before we started really not happy with this. As you can see in the picture the smoother side is a different brand as I ran out of the other one and the lighter and splotchy side is the one I ordered from tilers gear. Highly do NOT recommend mira x-plan!!”

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Posted 7 months ago

“Great prices, fast delivery and well packaged.”

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Posted 7 months ago

“Items arrived on time, better quality than expected”

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Posted 7 months ago

“All of the gear I've received is great - however one trowel wasn’t delivered and shows still as a separate delivery”

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Posted 7 months ago

“Item arrived in good condition and on time.”

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Posted 7 months ago

“I ordered a product ,online said next day delivery ,4 days have passed and still not delivered”

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Posted 7 months ago

“Ordering was easy, Delivered on time, product as described, very pleased”

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Posted 7 months ago

“Good delivery with excllent packaging.”

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Posted 7 months ago

“The item arrived with a broken seal and no labelling. Please see the attached photo. I am most disappointed.”

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Posted 7 months ago

“I ordered two boxes of tile backing board and one of the boxes looked like it had been dragged to my house all the corners where ripped open the boards them selfs where all damaged I sent them a email and I haven't had a reply very poor will not be using this shop again”

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Posted 7 months ago

“The whole process was very efficient. However, the price on the 'Google' page where it listed all of the other suppliers said it was £18 per 500ml, vs £23 for others. Only at checkout did it become obvious VAT was not included in the headline price. Slightly misleading, but it worked at as the same price as the others.”

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Posted 7 months ago

Tilers Gear is rated 4.5 based on 263 reviews