Tilsun Leasing Ltd Reviews

Name: Tilsun Leasing Ltd
Address: Unit 5, Verity Court, Middlewich, Middlewich
Rating: 4.90

4.9 Rating 521 Reviews

98 %

of reviewers recommend Tilsun Leasing Ltd

Company Reviews

Questions

Metrics

4.9

Based on 521 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330 040 888

Email:

customer.services@tilsunleasing.co.uk

Location:

Unit 5, Verity Court, Middlewich
Middlewich
CW10 0GW

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Tilsun Leasing Ltd 4 star review on 8th October 2020

CHRISTOPHER ERNILL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saw a great deal on a Nissan X-Trail Tekna private lease on the Tilsun website, but I was going to California in five days time, I rang Tilsun and was told there would be no problem sorting out the paperwork in that time and the vehicle would be delivered when convenient to me when I returned from my holiday. The paperwork was sorted and I flew off to California with my wife and guess what car we had as our hire car? a Nissan X-Trail or Rogue as it's called in America. Three weeks, thirteen hotels and three thousand miles later driving through Death Valley, GrandCanyon and thePacific Coast Highway, we finally arrived home at half eleven at night, dumped the suitcases in the hall and went to bed. Eight in the morning my new car arrived and the delivery driver must have thought I was on drugs as I was so tired and jet lagged I could hardly string two words together. Tilsan have been great,the new car is great and there have been no nasty surprises, they even arranged for my personal number plate to be transfered. Well done Tilsun and a big Thank You.”

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Posted 7 years ago

“Excellent, professional service as always.”

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Posted 7 years ago

“Great service throughout and kept me informed with the progression of my order. Don’t know how they did it but they found me the cheapest deal in the UK. I wouldn’t hesitate to recommend the Tilsun team to find you your next car lease deal. Paul Campion”

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Posted 7 years ago

“One of your Business Developmet Guys, NEIL BUDD, went way beyond the call of duty to find me a car within tight timescales when my initial requirement for a BMW4 Series was placed too late before all stocks had gone. He made it his personal.mission to satisfy my particular demands and can up with a fantastic deal well within the tight timescale. Result:- one very happy customer who loves his new vehicle. NEIL BUDD is a credit to your organisation”

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Posted 7 years ago

“The car was promised to be delivered on the 29th of September up to 1 pm which I was happy with but by 2.30pm phoned and was told car won't be delivered as the agency driver didn't turn up this meant car wouldn't be delivered till Monday this cost me a job at £250 I have asked for compensation from the delivery company but am still awaiting a response from them if you wish to get more details about this please contact me directly”

Helpful Report

Posted 7 years ago

Hi Mr Paterson, we have contacted the delivery company and asked them to get in touch with you. If you don't hear from them please let us know.

Posted 7 years ago

“Having dealt with Tilsun for the first time this year, I hold them in the highest regard for their customer service, efficiency and helpful manner. I have already recommended them to friends and will definitely use them again.”

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Posted 7 years ago

“Great car at a great price and communication throughout the process was excellent. the delivery driver was really helpful and demonstrated main features of the car and how to set my phone up on blue-tooth. Overall easy, hassal free experience, thank you.”

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Posted 7 years ago

“Efficient process, kept up to date at all times. Very happy with my new car, many thanks.”

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Posted 7 years ago

“"Everyone from the top to the bottom gave a very good service "”

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Posted 7 years ago

“I was massively impressed with the Tilsun Group. All my interactions were friendly and efficient. All in all, it was a very smooth experience and I'm delighted with my vehicle. Would highly recommend them!”

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Posted 7 years ago

“Very easy to deal with and clear information regarding charges and costs. Vehicle was delivered as promised and existing lease car uplifted on the same day.”

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Posted 7 years ago

“Very professional and nothing to much trouble Neil was very helpful at all times.”

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Posted 7 years ago

“First class service”

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Posted 7 years ago

“Excellent, personal service given by every member of the team. Easy transaction completed without a hitch”

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Posted 7 years ago

“Leasing gave me the opportunity to buy a new car as opposed to buying second hand. Tilsun walked me through the benefits of leasing and sorted it all out, quickly and without any fuss. I am a very satisfied customer”

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Posted 7 years ago

“Pleasant and professional.”

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Posted 7 years ago

“Very helpful willing to satisfy any requests”

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Posted 7 years ago

“From initial contact with Neal and Ian, through to delivery of the BMW, the process was seamless and an absolute pleasure. I was kept up to speed with all information by Customer Services and will not hesitate in leasing my next car through Tilsun.”

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Posted 7 years ago

“By being very patient with someone who is not computer savvy.Always polite and helpful when I had a query.In all a 1st class service thank you.”

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Posted 7 years ago

“The whole business was dealt with professionally It was a very pleasant experience. Queries were dealt with quickly and satisfactorily”

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Posted 7 years ago

Tilsun Leasing Ltd is rated 4.9 based on 521 reviews