Tilsun Leasing Ltd Reviews

Name: Tilsun Leasing Ltd
Address: Unit 5, Verity Court, Middlewich, Middlewich
Rating: 4.90

4.9 Rating 521 Reviews

98 %

of reviewers recommend Tilsun Leasing Ltd

Company Reviews

Questions

Metrics

4.9

Based on 521 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330 040 888

Email:

customer.services@tilsunleasing.co.uk

Location:

Unit 5, Verity Court, Middlewich
Middlewich
CW10 0GW

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Tilsun Leasing Ltd 4 star review on 8th October 2020

CHRISTOPHER ERNILL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication throughout. Great delivery and the delivery driver was very helpful explaining about the car.”

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Posted 3 years ago

This review made our day!

Posted 3 years ago

“Good service, kept informed throughout which made for a smooth transaction”

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Posted 3 years ago

Thank you so much for taking the time to leave your review. We always put customer experience and satisfaction as our priority

Posted 3 years ago

“Excellent service, Matthew in particular was always in contact and ensuring the service was to standard”

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review.

Posted 3 years ago

“Fully transparent during the quotation process; excellent attention to detail on follow up. Friendly and helpful during administration and contracting phases; all documentation sent as promised; flexible during final sign-off; delivery on time and an all-round pleasant experience. Follow up queries answered in timely fashion; after sales provided without fuss.”

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Posted 3 years ago

Here at Tilsun Leasing we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks so much for your kind words.

Posted 3 years ago

“Excellent communication from the first call I made to Tilsun to my car being delivered. Very polite and courteous staff. Would highly recommend.”

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Posted 3 years ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 3 years ago

“We were dealt with very efficiently and all staff were great”

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Posted 3 years ago

Thanks for leaving us such a wonderful review. Our team are always so thrilled to know that our customers loved the Tilsun experience;

Posted 3 years ago

“Neil Budd who advised me has done a great job, very happy with the car thank you”

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Posted 3 years ago

Thanks for your wonderful review. We will make sure Neil Budd got the recognition they deserve.

Posted 3 years ago

“The process from quotation to delivery was very smooth indeed.”

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Posted 3 years ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 3 years ago

“Shambolic customer service. Ordered a new car March 2021 for delivery May/June 2021. Obviously global issue with semi-conductors. Constantly having to chase. Sales guy would rather talk about anything than the delay issue, so took it to one of their directors (Andrew Bell) who informed me the car ordered won’t be arriving until Feb 2022. This obviously causing major issues for me as I no longer have a car. I asked Andrew on 12th September to look at car alternatives to bridge this no-car gap and he was going to come back to me. It is now 21st October 2021 and I have seemingly been forgotten about, as had no dialogue with anyone from Tilsen since ME calling Andrew in September 2021. Epic customer service fail. “Founded in 1998, Tilsun Leasing Ltd (trading as 'Tilsun Leasing') was created with a simple idea of providing great, honest and reliable vehicle leasing for all…” HARDLY!!”

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Posted 3 years ago

“I was delighted with the service provided by Tilsun from start to finish. Very efficient and professional, my new car is now proudly sat on my drive less than 2 weeks after first contact was made. A very happy customer!”

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Posted 3 years ago

Thank you so much for taking the time to leave your review. We always put customer experience and satisfaction as our priority

Posted 3 years ago

“Really impressed from start to finish. Simon was very professional and everything he told me was 100% accurate and the car even arrived earlier than i expected. The delivery guy was superb and even drove through the night to accomodate my request for a 8am delivery! Why use a main dealer when you can use Tilsun!!! This is The place to source a cheap lease car with amazing customer service...im so impressed im looking for a 2nd vehicle!!!”

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Posted 3 years ago

Here at Tilsun Leasing we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks so much for your kind words.

Posted 3 years ago

“Super helpful from the moment I enquired. Really fast response time and very friendly. Would highly recommend.”

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review, our team will definitely be happy to read what you wrote.

Posted 3 years ago

“Thank you, great customer service.”

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Posted 3 years ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 3 years ago

“Excellent service at every step of the way. Any questions I needed answering were answered promptly without any issue. Super happy with my vehicle”

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Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review.

Posted 3 years ago

“Very friendly staff and had no issues.”

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Posted 3 years ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 3 years ago

“Great to deal with, real humans who listen to your needs, ace friendly service, faultless.”

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Posted 3 years ago

Thank you so much for taking the time to leave your review. We always put customer experience and satisfaction as our priority

Posted 3 years ago

“Excellent customer service with a quick and courteous response to all my enquiries.”

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Posted 3 years ago

Thank you so much for taking the time to leave your review. We always put customer experience and satisfaction as our priority

Posted 3 years ago

“Excellent service, great communication through the financing process. Very please with the car. Thanks!”

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Posted 3 years ago

“Andy from Tilsun was a great help in advising on a range of deals available and was always available to update me on the status of my order to the point it was received. Can’t fault the service at all”

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Posted 3 years ago

Thanks for leaving us such a wonderful review. Our team are always so thrilled to know that our customers loved the Tilsun experience.

Posted 3 years ago

“Excellent service would highly recommend”

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Posted 3 years ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated

Posted 3 years ago

Tilsun Leasing Ltd is rated 4.9 based on 521 reviews