Time For Paws Reviews

Name: Time For Paws
Rating: 1.53

1.5 Rating 156 Reviews

12 %

of reviewers recommend Time For Paws

Company Reviews

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Metrics

1.5

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Time For Paws 1 star review on 20th May 2024

Anonymous

Time For Paws 1 star review on 8th December 2023

Jacqueline Garbett

Anonymous

Anonymous // 01/01/2019

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“Very disappointed with this company. Delivery issues which they have no interest in resolving even though I’ve spent over £50. Very poor communication throughout and parcel still outstanding. I do not recommend.”

Helpful Report

Posted 1 month ago

“It's like a phantom company. I can't believe it. I did find a phone number but even the ring tone sounds fake and no, nobody answers it. Ordered food 8th September, should have arrived by 12th, contacted Yodel, who haven't received anything from TFP. They must employ at least one person, because your money disappears fast enough. I've just sent them yet another email, giving them the opportunity to reimburse me . They really shouldn't be allowed to advertise. I've been feeding my dog on cornflakes and things, expecting the proper food to come the next day. Better go to the shop before He develops a vitamin deficiency!”

Helpful Report

Posted 1 month ago

“Absolute scum of a company, take your money with very little intention of supplying anything, no communications other than from the courier saying that the item is ready to be collected from the store but that's as far as it gets. AVOID AT ALL COSTS.”

Helpful Report

Posted 2 months ago

“First time ordering from this company, and believe me it will be the last, still waiting for my dog food, no telephone number, no delivery updates, takes your money, now I got to try and find food elsewhere, as I'm nearly out. More money 😤😤😤😤😤”

Helpful Report

Posted 2 months ago

“I ordered James Wellbeloved sachets at a good price.I have no complaints,delivered when they said they would.Ordered a few things and satisfied with service.”

Helpful Report

Posted 2 months ago

“Worst company ever. Dog food arrived battered and trays split open. Emailed company, no response. Emailed again, no response. No telephone number. Don’t waste your money on buying from here. 0/10 Photo won’t upload on here.”

Helpful Report

Posted 3 months ago

“I ordered JW dog meal before I read reviews.Thought I had made a big mistake.Well it wasn't.I ordered on Tuesday and parcel was delivered today(Thurs)10/10 Yodel delivered on time aswell.Very satisfied with service.Will use again.”

Helpful Report

Posted 3 months ago

“Dire customer service , takes far too long to deliver versus any of the competition , ignores emails out of desperation to not lose a sale. Very poor service, communication and takes far too long, go elsewhere”

Helpful Report

Posted 5 months ago

“Everything, no replies to emails, no food arrived, told by them dispatched, Yodel state still with sender. They have £50 of my money and I have no dog food. Total shambles of a company, they must deal with lots of complaints as they never reply. Can’t talk to anyone, as no number available..”

Helpful Report

Posted 5 months ago

“It's a big scam”

Helpful Report

Posted 7 months ago

“Takes your money doesn't deliver the goods and doesn't refund . This is the worst company totally fake . They won't answer the emails either .”

Helpful Report

Posted 9 months ago

“Ordered on the 9th and received it on the 12th, after reading bad reviews I was a bit worried, it was all good.”

Helpful Report

Posted 9 months ago

“I placed an order on January 2nd, it was dispatched on the 5th and I received it the next day. I was pleased with the service.”

Helpful Report

Posted 10 months ago

“Ordered pet food 7 days ago and still not dispatched. Email from Time for Paws stating order on it's way with tracking number but courier status says not received by them. I have tried to contact Time for Paws but no reply to my emails”

Helpful Report

Posted 11 months ago

“Do not use this company there a bunch of con's. My order was well short Communications none existent. Time is hard enough without people like these.”

Helpful Report

Posted 11 months ago

“Be Aware Scamers I order food for my dog for over 70£ they send me trucking number which is not working has to go true PayPal to get my money back”

Helpful Report

Posted 1 year ago

“2 weeks still not received my order. I chased them 3 times. Rubbish company”

Helpful Report

Posted 1 year ago

“Do not use - no food - no refund - hungry cat”

Helpful Report

Posted 1 year ago

“Promise to deliver within 3-5 days of ordering? What kind of bull are they spouting? Over 14 days it took for my order to arrive, 2 damn weeks. Would give this sorry pathetic company negative stars if I could. Ordered from Pets At Home a few times between that 2 week period and all orders arrived before this one. AVOID AT ALL COST - DO NOT BUY FROM THEM.”

Helpful Report

Posted 1 year ago

“Order has not arrived and no reply to four emails sent to customer service. I had confirmation of order & confirmation shipped same day. No dog food has arrived & no contact from customer service. Do not use this company”

Helpful Report

Posted 1 year ago

Time For Paws is rated 1.5 based on 156 reviews