Time For Paws Reviews

Name: Time For Paws
Rating: 1.53

1.5 Rating 156 Reviews

12 %

of reviewers recommend Time For Paws

Company Reviews

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Metrics

1.5

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Time For Paws 1 star review on 20th May 2024

Anonymous

Time For Paws 1 star review on 8th December 2023

Jacqueline Garbett

Anonymous

Anonymous // 01/01/2019

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“Took two weeks to arrive, one item was out of stock but no messages to say so and then when the HUGE box arrived the wrong item arrived. Zero responses to my emails avoid like the plague!”

Helpful Report

Posted 1 year ago

“Placed order on the 30th July and received 2 weeks later. Chased order up and received no response. Far too long to be waiting and ended up purchasing from another company so I now have two lots of what I needed. Second time this has happened. Will not be using again.”

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Posted 1 year ago

“Avoid this company They sent me wrong bag of dog food and nome of my emails have been answered!!”

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Posted 1 year ago

“Sent out order weeks late after I put in PayPal claim. Part of order was missing. Despite marking order sheet as refund and accepting in an email I should get a partial refund they are now ignoring me.”

Helpful Report

Posted 1 year ago

“3wks on and my order still not arrived. I've emailed them several times with no reply. Tracking says order is still with Time For Paws ??? Have since read very bad reviews about this company absolutely shocking 😳 I'm an OAP I can't afford to lose money 😢”

Helpful Report

Posted 1 year ago

“Do not under any circumstances deal with this company!! Placed an order, no updates. Chased up after five days and received a Yodel Tracking number. after a further three days order still showing as 'with sender' As per other reviews Time for Paws didn't answer any e-mails and do not answer the phone. Set up a case through Paypal and cancelled the order and asked for a refund. A few days later received a notification from Yodel that they were about to deliver the order that I had cancelled. Stuart James Titmuss (The Director) has a lot to answer for. I will attempt to steer Trading Standars in his direction.”

Helpful Report

Posted 1 year ago

“No response to any emails to cancel or communicate with me. Says it is with sender today. Let’s see but reading reviews I don’t hold out much hope. Very poor.”

Helpful Report

Posted 1 year ago

“Ordered my dog food over a week ago, sent them 5 e-mails and they have not replied to any, they don't deserve to be in business, complete fraudsters, won't even answer the telephone. DO NOT DEAL WITH THIS COMPANY”

Helpful Report

Posted 1 year ago

“Same as other reviews. No delivery and no response. Package is marked as shipped on their site but tracking link says with sender and has done for nearly a week. Sent email, no response!”

Helpful Report

Posted 1 year ago

“AVOID this company! As many others have said, they take your money, don't deliver and are impossible to contact. I had a shipment email over a week ago but Yodel are saying they have not received the parcel yet. 3 emails have been sent with no response. Shocking company.”

Helpful Report

Posted 1 year ago

“Don't waste your money, ordered on the 16th July and still waiting on order. I have sent several emails with no reply also they don't answer the phone. I am now £50 out of pocket. Scam”

Helpful Report

Posted 1 year ago

“Still no delivery. Customer service is rubbish.”

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Posted 1 year ago

“I was a little concerned having read some of the reviews. However, I ordered my dog food and was happy when it arrived exactly one week later. Very reasonably priced and I was kept informed about delivery and progress of the order. Would certainly use again!”

Helpful Report

Posted 1 year ago

“Took money and never sent goods, Won't respond to emails and won't answer phone. Avoid at all cost.”

Helpful Report

Posted 1 year ago

“Horrendous thieving company Promised 3-5 days took money straight away put on tracker order allocated never heard anything since don’t answer emails phone seems like it is ringing to a different country they are SCAMMERS Paid through PayPal so raised a case so hopefully will receive my money Please Please avid these scammers”

Helpful Report

Posted 1 year ago

“Arrived as promised after 6 days, no issues at all”

Helpful Report

Posted 1 year ago

“No sign of my order, no reply to my email. Have I lost £130 to this awful company ?”

Helpful Report

Posted 1 year ago

“Delivery promised in 3-5 working days. 10 days later... no sign of the order, no response to emails and don't answer their phone. AVOID!”

Helpful Report

Posted 1 year ago

“Some might say a company who takes your money and does not supply the goods, or reply to emails or answer the phone are a bunch of thieving crooks, I could not comment. However I will say that this company took my money, did not supply the goods, reply to my emails or answer the phone. KEEP WELL AWAY FROM THIS COMPANY or just cut out the middle man and give you money to a thieving crook.”

Helpful Report

Posted 1 year ago

“Very happy customer ordered for 2 years always on time and correct orders thank you”

Helpful Report

Posted 2 years ago

Time For Paws is rated 1.5 based on 156 reviews