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Time For Paws Reviews

1.5 Rating 162 Reviews
D
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
Used once before no problems quick delivery, however I purchased some dog biscuits jan 1st and still have not received them! £40 out of pocket! No reply to emails! Disgusting will never use again!
posted 3 months ago - Anonymous
Very disappointed with this company. Delivery issues which they have no interest in resolving even though I’ve spent over £50. Very poor communication throughout and parcel still outstanding. I do not recommend.
posted 6 months ago - Anonymous
First time ordering from this company, and believe me it will be the last, still waiting for my dog food, no telephone number, no delivery updates, takes your money, now I got to try and find food elsewhere, as I'm nearly out. More money 😤😤😤😤😤
posted 7 months ago - Anonymous
Same as other reviews. No delivery and no response. Package is marked as shipped on their site but tracking link says with sender and has done for nearly a week. Sent email, no response!
posted 1 year ago - Anonymous
Still no delivery. Customer service is rubbish.
posted 1 year ago - Anonymous
Delivery promised in 3-5 working days. 10 days later... no sign of the order, no response to emails and don't answer their phone. AVOID!
posted 2 years ago - Barbara Howard
Ordered and paid, money taken straight out bank. Didnt recieve order confirmation. Delivery is quoted between 3-5 days. A week later heard nothing..emailed with no response. They belong to the PS Petcare group so telephoned them through that website...telephone never picked up. Had to get a refund through Paypal as my order 8 days later had not been despatched.
posted 2 years ago - Anonymous
Disgusting service 11 days from order to delivery. Veterinary food that is the only thing that my dog can eat, ordered in plenty of time and only scraped through to having a meal to spare. Emailed them twice and no response at all. I will never order from them again and advise anyone that needs anything in a reasonable time frame not to bother
posted 2 years ago - Anonymous
I too like so many of your customers experienced no delivery time, no email reply and no answer to the phone number supplied by another customer.
posted 2 years ago - Lyn Wilson
Disgraceful service I have emailed to cancel the order due to the delay in delivery called there customer care number many many times again to luck I cancelled the order they delivered eventually but I don't want it now I had to order from another supplier, my advice would be don't use them the are a disgrace
posted 2 years ago - Sean harris