Timpson Reviews

Name: Timpson
Rating: 2.54

2.5 Rating 302 Reviews

38 %

of reviewers recommend Timpson

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2.5

Based on 302 reviews

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Patrick at Uppingham Timpson gave me excellent service with a difficult repair”

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Posted 3 weeks ago

“Natasha at timpson asda forest Town Mansfield, was very polite and game me excellent service will definitely use them again now 😊”

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Posted 3 months ago

“Amazing service ..got my keys in just 2 minutes at timpson located at morrison, Granton. Nice gentleman named Walter. Thank you”

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Posted 3 months ago

“Kateln at Timmons Filton Bristol in the Sainsburys store location was very friendly and repaired my watch strap free of charge wonderful customer service thank you from Rikki”

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Posted 5 months ago

“Loughton Branch. Winston & Michael are absolutely delightful. They are totally professional, friendly, kind and do a great job. They are an asset to the company.”

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Posted 6 months ago

“Thanks to Timpsons in Kingswood Bristol for fixing my leather handbag that was a wedding present from my husband. You have made my day . Thanks again.”

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Posted 6 months ago

“Peter at timpsons based at tescos in Formby was excellent A true perfectionist Very impressed”

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Posted 8 months ago

“Popped into Timpson in Daventry on the 26th of July. Asked David if he could engraved a letter A on my necklace. Very pleased with the result. Excellent customer service. Will definitely go back back there again without any hesitation”

Timpson 5 star review on 5th August 2024

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Posted 8 months ago

“Timpson at Tesco extra in Watford. I had keys cut which wouldn't fit. It turned out it was the thickness of the blank. I returned 3 times then Naz ordered special blanks I have just returned home and they fit perfectly. I received fantastic service from Naz. He is a credit to your company.”

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Posted 8 months ago

“I am very impressed with the services provided at the Timpson branch in Worthing, West Sussex. As such, I recommend Timpson to other customers. As an autistic individual, it is sometimes challenging to seek more obscure services such as dry cleaning, clothing alterations etc. in particular as often these services require dialogue and social interaction. Such services, on the face of it, can appear confusing to me. Stores like this provide a welcome exception and have since put my mind at ease in easily maintaining my professional attire. William has practiced excellent customer service on my recent visits, answered all of my questions and processed my orders in a timely manner, without rushing me. I have been clear in what the services involve, how much they cost and when they will be completed by. The services are a fair price and completed in an agreeable time scale. The staff are friendly and informative. The opening hours and location are convenient. I hope that this positive feedback reaches William, who deserves recognition for his impeccable customer service. Thank you.”

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Posted 8 months ago

“Excellent Service received today by Paul from the Oldham branch (5354) Thank you so much for your outstanding customer service today, Regards Elaine Lloyd”

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Posted 9 months ago

“I initially took my shoes to be repaired elsewhere, but the work was poorly done. Desperate for a solution, I went to Timpson shop in Staines, hoping they could fix the mess. Jason undid the bad work from the other store and saved my shoes. He did a spotless job and was both friendly and professional throughout. I can't thank Jason enough!”

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Posted 10 months ago

“Excellent service today at the keighley shop which is located next to sainsburys. The young man there has great skills in customer service and nothing is too much trouble for him. I wish there were more like him. Thank you for your service today Yvonne”

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Posted 10 months ago

“Good afternoon yesterday I went into Timpson Smithdown Rd Liverpool. There was an old lady in front of me who could hardly walk the gentleman behind the counter. I think his name is Will. Made the old lady feel special like it was his mother(but it wasn’t) I only got keys cut, but I will certainly be back with customer service like that. You can’t go wrong. What a lovely man.”

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Posted 11 months ago

“Gareth at Brecon, did a perfect job repairing my favourite handbag”

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Posted 11 months ago

“Have visited Timpsons at Penryn - Gonzo very obliging and did a wonderful engraving job. Item ready and collected within hour. Delighted”

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Posted 1 year ago

“Dean at timpsons Stockport Mersey Square made my day. He repaired my handbag for me which needed a small screw to refill the handle, it was a favorite bag,navyblue Radley bag bought for me by my late grand mother, he repaireed it quickly and was so polite.”

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Posted 1 year ago

“I visited the Timpsons at Sainsbury’s in Ripley. The service was excellent, very friendly and helpful the chap fixed my favourite pair of shoes. Very happy and would definitely recommend.”

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Posted 1 year ago

“I was looking for an attachment to secure my alarm fob. The 2 chaps at Timpson Burton-On-Trent went beyond & above the call of duty. So friendly & helpful, l will definitely be a customer of theirs in the future.”

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Posted 1 year ago

“Timpson , Sir Isaacs walk ,Colchester ,Essex Fantastic service received this afternoon. Wed.day 14 th Feb ,24 . I Went to have few more holes punched in my waist belt. This was done with welcoming smile and refused to receive any payment. Simply great service .”

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Posted 1 year ago

Timpson is rated 2.5 based on 302 reviews