Tippsy Reviews

Name: Tippsy
Rating: 4.77

4.8 Rating 2,632 Reviews

95 %

of reviewers recommend Tippsy

4.8

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery speed is awful and very unreliable. Products and packaging are great which is the only reason I keep coming back. I order a month in advance because I have no idea when it will come.”

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Posted 1 year ago

“The description cards that come with the bottles are great. We keep a file to cross reference our selections.”

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Posted 1 year ago

“Excellent products and service!!”

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Posted 1 year ago

“I greatly appreciate the survey and the recommendations. The delivery was fine. I plan to order more from Tippsy years to come. I love the very subtle differences of each brand. Perhaps in the future, more specific, detailed descriptions of the different sake are presented in Tippsy's descriptions; many different sake are described in similarly, but they are in fact, very different tasting. I'd like to see an entirely separate section of just preferred "warm / hot sake". Additionally, I am writing my own Sake Sojourn Record - so I can look back on each sake purchase I make to remember which ones we enjoyed the most. Just a suggestion. It would be great if printed cards or emailed descriptions, complete with pictures of the bottles were included in the shipment or receipt so people can collect these records. Jim M., (tel, and) address available if requested.”

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Posted 1 year ago

Hi James - Thank you so much for your review! Yes, we'd love for you to be able to use our site as a note taking device, and also have been thinking hard about how we could offer printable cards, whether it's digital or printed like our product cards we offer in our assorted sets. Well noted. And we do offer collections depending on all temperatures, in addition to our warm/hot collection. We hope you have a chance to check it out! https://www.tippsysake.com/collections/warm-hot collection. Sachiko

Posted 1 year ago

“Order came as promised. Quick and easy website to use.”

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Posted 1 year ago

Hi, thank you for your review. Sake can be a complicated thing to look into, and we're so happy to hear it's been quick and easy to use!

Posted 1 year ago

“Was very impressed with how fast everything shipped. The packaging was great no worries of bottles showing up broken.”

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Posted 1 year ago

“Great selection of sake with information, pairing notes, location, flavor notes, and more. Cares about the history and tradition while supporting more modern brewers as well.”

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Posted 1 year ago

“Great selection. Great service. I had an issue with changing my address to my work address since I couldn't guarentee anyone would be at my home address to sign for the alcohol delivery. Support was fast and efficient with helping me as my order was going out! Highly recommend! Only wish their sales site and club site were more integrated. Each has independant user profiles (and shipping addresses). Each seem to have different inventory stock. If I see something on the main site, I typically can't add it to my club order because it's not in the club site's inventory.”

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Posted 1 year ago

“My husband loves all the sake I’ve purchased from your store!”

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Posted 1 year ago

“The products offered have been very good. I have the chance to try new things and I am learning a lot about Sake. Also customer service has been great.”

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Posted 1 year ago

“A most pleasant wine club experience. All of the wines selected were rated excellent by all!”

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Posted 1 year ago

Oh, Anne, thank you so much for your review! We are so glad to hear you were happy with our selection.

Posted 1 year ago

“Just introduced to sake, I have to say I was impressed with how enjoyable the experience was. Not only was this one very pleasant, it also had a great aftertaste. Look forward to trying the other ones.”

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Posted 1 year ago

“Tippsy really exceeded my expectations. I had an issue with a product which I received and wrote to the customer service team at Tippsy regarding it without knowing how it would be handled as this was my first purchase with Tippsy. Within less than 12 hours, I had already received a full refund for my entire order as well as a credit on my account with Tippsy for future use. The customer service was amazing and will most definitely get my business again with the timeliness and professionalism exhibited by their Customer Service agent named Derek. Exceeded my expectation in how this was handled!”

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Posted 1 year ago

Thank you for your review (yay Derek!) and thank you for ordering from Tippsy. We hope you explore more sake in the future. :D

Posted 1 year ago

“TippsySake is amazing! I recently started discovering Sake and since then I've placed multiple orders on their website. Shipping is always fast, the selection is excellent, and the prices are competitive. I've reached out to their customer service a couple times with product questions and they've been very helpful.”

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Posted 1 year ago

Hi Chris - we really appreciate your company review. We hope to continue to provide delicious sake shipped to your door. :D

Posted 1 year ago

“My order for the Sake came thru as promised but then the problems started, I have been bombarded with text messages to my phone, after each SPAM text I mark as blocked, then a day later another promotional text message comes thru from a different number. I've blocked at least a dozen different numbers but the unwanted text keep coming, STAY AWAY IF YOU DON'T LIKE SPAM TEXT.”

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Posted 1 year ago

Hi Joe, Thanks for shopping with us and sorry to hear about your experience. This is definitely not how we want customers to feel as we try to spread the love of sake. For a quick resolution, you're able to reply STOP to the promo messages you're receiving. If you have any more trouble, please don't hesitate to reach out through our "Contact Us" page for further assistance.

Posted 1 year ago

“I bought this a while ago and just got around to it. Chilled this is a fantastic drink to relax to. It's flavors linger for just the right amount of time to enjoy them to their fullest.”

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Posted 1 year ago

“Good product, horrible service! I have to open orders, the second was a mistake. I emailed twice and texted once to cancel and have yet to receive a reply. Both orders were marked "Shipped" the day after I ordered but there's no tracking info even on the first order which was placed 11 days ago.”

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Posted 1 year ago

Thanks for leaving a review and bringing this to our attention. We apologize for the experience you're having and this is definitely not the way we want to share the love of sake with you. Our support team usually responds to inquiries within two business days from when they are received. Someone will be sure to follow up with you in regard to this matter as soon as possible.

Posted 1 year ago

“Very smooth and sweet”

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Posted 1 year ago

“The drunken whale sake is amazing, it has nice bright and slightly sweet notes without having any stickiness on the throat at all, and the aftertaste is pleasant.”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

Tippsy is rated 4.8 based on 2,632 reviews