Tippsy Reviews

Name: Tippsy
Rating: 4.77

4.8 Rating 2,632 Reviews

95 %

of reviewers recommend Tippsy

4.8

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A unique service that provides exactly what I need.”

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Posted 2 years ago

“Excellent customer service and quick response to questions. Very helpful with all questions!”

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Posted 2 years ago

“First time ordering and they did a great job helping me correct a mistake I made when I ordered. Looking forward to getting my bottles!”

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Posted 2 years ago

“Excellent selection of sake with great summaries of the taste profiles.”

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Posted 2 years ago

“Tippsy is an amazing company. They have a wide variety of sake available at reasonable prices. Their website is easy to navigate, and I like their reward system.”

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Posted 2 years ago

“As always, Tippsy delivers. The product descriptions are spot on and have greatly helped me narrow down my selections order by order. Shipping is prompt and always well pacakged. It's why I keep on ordering.”

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Posted 2 years ago

“Very nice company”

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Posted 2 years ago

“Absolutely THE BEST source of sake on the Web. Great selection, service, and the rewards program is lovely. Keep up the great work, folks. :)”

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Posted 2 years ago

“Great selection, perfectly described. Excellent opportunity to try new sakes that i would never get a chance to try without Tippsy.”

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Posted 2 years ago

“Impressed by their sake selection and prompt customer service replies. Love the info booklets that the subscription boxes come with”

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Posted 2 years ago

“Impressed by their sake selection and prompt customer service replies. Love the info booklets that the subscription boxes come with”

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Posted 2 years ago

“Amazing variety of Sake and great experience!”

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Posted 2 years ago

“I am a hard working African American Man who has done well for my family and my community I am respectfully intrested in Asian culture from Honor, to Anime, and everything in between. My son has picked up on this and he is doing the same so for Christmas I bought him a okan suru, a tokkuri and 2 o-choko as well as 2 different bottles of Umeshu, Tipsy I promise I will always purchase my Sake from you all only. All I ask is that you all treat me like I do you. I will take photos on Christmas day of my son's first experience with Tipsy Sake ty!”

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Posted 2 years ago

“I had accidentally put in the wrong shipping address, but their customer service team was very responsive, and changed it to the correct address.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Still haven’t received my order. It was out for delivery and now showing it’s back in California. In all of this, I never received any communication as to why or a new delivery date.”

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Posted 2 years ago

Hi Alison, I am so sorry for the inconvenience this has caused... While rare, there are times that our orders are damaged in transit. Please rest assured we will be sending you a recovery package right away. Thank you for your patience and understanding,

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“There was an incorrect shipping address (typo in the street number) in the notice of shipment and I advised them immediately. They responded quickly and the change was made! Very happy with their customer service”

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Posted 2 years ago

“Amazing people to deal with. They respond to emails generally within a few hours. They are genuinely concerned with making every customer satisfied. Add me to that list. i will be purchasing from Tippsy again.”

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Posted 2 years ago

“My order was a bit more work than both side had hoped for. I ordered a gift set that came in a really cute box! However, the packing was thin and one of the bottles ended up breaking during the shipment. I reached out to Tippsy’s support and they immediately sent a replacement. However a further misunderstanding happened when I refused the whole shipment and only got a replacement bottle. I messaged their support again and today I received all three bottles! All safe! The shipping date was fast and the support was so kind and helpful. One of the best support lines I’ve experienced in a while. I was a bit worried since their shipping method is not a familiar name, but all my items (after a few misunderstandings) came in safely. The only thing that I was a bit disappointed about was that I bought this set as a gift, and the replacements did not come in the same cute box with the bottle cards. I’m not too worried about them but I had wished I could have gotten what I ordered in full. Overall a great experience!”

Tippsy 4 star review on 3rd December 2021

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Posted 2 years ago

Thank you so much for your review. We are so sorry that we heard that the first bottle was broken. However, We are glad that you received the recovery package. The recovery package is also packed more tightly, so there may be some differences in the packing method. However, we will continue to do our best not to worry about cracking.

Posted 2 years ago

Tippsy is rated 4.8 based on 2,632 reviews