Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

“It seems like it's built well but. The attachment arm bends before the spring flexes. If I don't tie the hose up to rod it snags on the quick attach release levers and then bends the rod.?”

Helpful Report

Posted 9 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 9 months ago

“The grapple bucket I bought is made well but it isn’t made to be used for a skid loader! The hydraulic lines are 6’ long and should be shorter or a place on the bucket to secure them. I also broke 3 couplings in a week when the grapple opens all the way up it hits the couplings on the machine. Now I have to modify the bucket so it opens all the way. Terrible engineering! I have less than an hour with this attachment on.”

Helpful Report

Posted 9 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You may also submit a product suggestion through this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!

Posted 9 months ago

“Too much modification was needed. Welded right on but hung way down below my bucket, any down pressure and bucket would pop off, had to spend a few days modding. Delivery was crisp and on time”

Helpful Report

Posted 9 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 9 months ago

“Delivery needs To be improved my attachment was left 1/8 mile from my home, deliveries should be at the house not curbside!”

Helpful Report

Posted 9 months ago

Hi. We apologize for the inconvenience you experienced with your recent delivery. Our standard delivery service is curbside, meaning items are delivered to the nearest accessible point by the delivery truck. Unfortunately, this sometimes means the item is left a short distance from your home. We appreciate your understanding and thank you for your feedback. Please reach us at info@titanbrands.com if you require further assistance.

Posted 9 months ago

“Quick hitch arrive in no box, shipping label attached to cardboard and taped to hitch. Left laying in middle of driveway. Undamaged but ridiculous.”

Helpful Report

Posted 9 months ago

Hi. We apologize for the packaging and delivery experience you encountered. We appreciate your feedback and will work on improving our shipping methods. Thank you for bringing this to our attention. Please reach us at info@titanbrands.com if you require further assistance.

Posted 9 months ago

“Shipping delayed. Had to call for Titannto assist with UPS.”

Helpful Report

Posted 9 months ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 9 months ago

“Good price, seems to have to build integrity. Shipped quickly, only disappointment is the paint is chipped and scrapped off on a lot of the frame work.”

Helpful Report

Posted 9 months ago

Hello, please accept our sincere apologies if the item you received paint is chipped and scrapped off. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If any severe damages to the item affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 9 months ago

“After much thought i went ahead and purchased the economy pallet fork & frame for my john deere i ordeded this item on a saturday and by wenesday afternoon i recieved just the frame i assumed that it would arrive all on one pallet that was not the case the fork frame was sent out in a half wrapped cardboard box and it was just litterly dropped out of the fedex truck the forks them selfs were on a seperate shipment and had to wait until friday to recieve them and they werent even wrapped in anything just shipment stickers i guess thats what they ment by free shipping . love the quick shipments but would have liked to have everything together in one pallet instead of waiting 3 days until you can use it .”

Helpful Report

Posted 9 months ago

Hi. Thank you for your purchase and for sharing your experience. We apologize for any inconvenience caused by the separate shipments and packaging. While we aim to provide quick deliveries, we understand that receiving items in multiple shipments can be frustrating. We appreciate your feedback and will work to improve our shipping process to ensure a better experience for our customers in the future. Thank you for your understanding and patience. Please reach us at info@titanbrands.com if you require further assistance.

Posted 9 months ago

“The Titan Rotary Tines were well made BUT the description should include the fact that they will not fit a tiller with PTO. Those tines are different. We had to do a return & the ones we need are Out Of Stock without an ETA for more coming.”

Helpful Report

Posted 9 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 9 months ago

“I ordered two sets of chipping blades. Two boxes of the same size showed up, in one had one set of chipping blade, I open the other box and it has a set of USB charging cables for a bluetooth speaker. Both boxes have the right shipping lable and what Titan sent me in email. Called support, sent in some pictures and shipping info and in the end was able to get a refund for the missing set of chipping blades. The problem is I needed the two sets and now they are back ordered and I have to wait again to get back in stock. Product is fine, it will work great, just didn't get what I ordered.”

Helpful Report

Posted 9 months ago

Hello, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I reviewed your account and orders to see if there was anything we could do to improve your situation. Unfortunately, I was unable to come up with a better option than the one we have presented, which is to keep the item and issue a refund. If you need further assistance, please contact us at info@titanbrands.com.

Posted 9 months ago

“Your return policy sucks”

Helpful Report

Posted 9 months ago

Hi. I'm sorry to hear you're not satisfied with our return policy. Upon checking, I see that our customer service team has already assisted and processed the return for you. If there are any further issues or concerns you'd like us to address, please let us know how we can assist you further. Please reach us at info@titanbrands.com if you require further assistance.

Posted 9 months ago

“it doesn't fit. The post, on the rightside is too high. I can't get it to go through the hole so that I can insert the retaining pin. It's close so I'm going to try to bend it a little. Other than that, it's great.”

Helpful Report

Posted 9 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 9 months ago

“The unit was described as a category 1/2 unit. It is strictly category 1 until I added bushings, which I had to supply”

Helpful Report

Posted 9 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You may also submit a product suggestion through this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!

Posted 9 months ago

“Device works well.”

Helpful Report

Posted 9 months ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 9 months ago

“I paid the extra money for the US made version of this item. Unfortunately, I had to spend about an hour grinding to make it fit the quick release system on my tractor. I do have four other Titan attachments that all fit fine, but for whatever reason this one did not fit, and I didn’t want go through the hassle of returning it, so I put the time in to grind reliefs in the slots where the two pins drop into the attachment. Once I got it to fit up properly, the bucket worked very well.”

Helpful Report

Posted 10 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 9 months ago

“Order was shipped quick and the quick attach hitch appears to be well made, The reason for the low rating was the quality of the packaging, The hitch was almost falling out of the box and was not packaged very well. I would be hesitant to order in the future due to the chance of damage”

Helpful Report

Posted 10 months ago

Hello, please accept our sincere apologies if the packaging of the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 9 months ago

“Fabrication quality is awful. I know the items I purchased are made in off shore but fabrication and welding is still bad !!!”

Helpful Report

Posted 10 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 10 months ago

“Attachment arrived in good condition and was higher quality than expected, however I never had any correspondence from Titan about delivery, I received a call from a trucker while I was at work telling me he was 30 minutes from my house, thankfully he made that call and my place of employment allowed me to leave work to unload the attached from the semi”

Helpful Report

Posted 10 months ago

Hi. Thank you for your feedback. We're glad to hear the attachment met your expectations. We apologize for the lack of communication regarding delivery. We're working to improve our notification process to prevent this from happening in the future. If you need any further assistance, please reach out to us at info@titanbrands.com.

Posted 10 months ago

“I signed up for a 10% discount but at checkout code was not valid.”

Helpful Report

Posted 10 months ago

Hi. We apologize for the inconvenience you experienced. Please note that the discount code is only valid on regular-priced items. If the item you were purchasing was on sale, the code would not apply. We understand how frustrating this can be and appreciate your understanding. Please reach us at info@titanbrands.com if you require further assistance.

Posted 10 months ago

“It was OK”

Helpful Report

Posted 10 months ago

Hello! We are so happy you are pleased with your item. Titan strives to create great experiences and we are glad that this interaction was no exception. We hope to be able to serve you again!

Posted 10 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Titan Attachments Reviews