Titan Ramps Reviews

Name: Titan Ramps
Address: 3839 Forest Hill Irene Rd, Suite 100, Memphis
Rating: 4.04

4.0 Rating 1,486 Reviews

75 %

of reviewers recommend Titan Ramps

4.0

Based on 1,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality and workmanship is outstanding.”

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Posted 2 years ago

“I ordered the 6 plate target system. It seems to be made well. I got it on sale with free shipping so it was a heck of a deal. The only issue I have is it’s a lot heavier than advertised. The website states 65 lbs where it’s closer to 230 lbs. I had intended to move it around by myself since I tend to practice solo. I’m going to have to develop a cart or something to help with mobility. All that said, a heavier plate system is desirable since it’ll probably be a bit more durable. Overall it seems like a good product.”

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Posted 2 years ago

“All experience was very good. They From order to receipt of ramp was quick, No delays or damaged. We have not taken the mobility scooter out for a test drive on the ramp as yet. Hopefully all will be good at that point.”

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Posted 2 years ago

Hello Linda! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery, so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star, as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 2 years ago

“Outstanding!”

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Posted 2 years ago

“Good heavy duty ramps. Shipping was easy and quick.”

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Posted 2 years ago

Hello Erick! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery, so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star, as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 2 years ago

“The ramp work will and fit my needs”

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Posted 2 years ago

Hello William! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery, so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 2 years ago

“yes1000000000000000000000”

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Posted 2 years ago

“this has been a nightmare. First I order a ramp that shows up late by a few days in a box it's been destroyed it was missing two parts. I've now waited another 10 days or so to get the two parts, only to find out that the wheel stop holes don't lineup please see pictures. Center to center on the ramp is approximately 4 inches it's 3 1/4 inches on the actual tire stop. Tell me I'm putting it together the wrong way but I certainly feel I'm do some type of partial refund for all my trouble. I've missed several trips I was planning because it's been over a month dealing with this. I can probably make this part work by reg drilling because I really don't wanna wait another week or two for the right part to come if in fact it's the right part. Extremely unhappy and unimpressed. Ironically I received five emails on "how did we do" it would be nice if somebody listened. Regards Petet”

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Posted 2 years ago

Hi Peter, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. I have had a chance to check this and I can see that one from our warranty team and has reached out and has provided a resolution which was accepted. This is on us and we'll strive to do better. Thank you for the opportunity to turn this around for you.

Posted 2 years ago

“First time to purchase AR500 steel plates from anyone. Speed of shipment, communication and quality of product was superior. Will buy from them again.”

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Posted 2 years ago

Hello William! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery, so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star, as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 2 years ago

“Great ramp, excellent quality & exceptional quick delivery! Highly recommended!”

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Posted 2 years ago

“Great ramp! Incredibly easy to install!”

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Posted 2 years ago

“poor delivery problem! delivery date constant changing, needed ramp to go on vacation,so vacation was cancelled!!”

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Posted 2 years ago

Hello Joe. We found your account and verified that your order was shipped within 24 hours. We apologize for any carrier delays that occurred after the order was shipped. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. Your feedback will absolutely be used to enhance our shipping procedure, ensuring that our partner courier delivers the items on schedule and equally delivers the shipments. According to your account, everything was delivered on July 29, 2022. Please email us at info@titanramps.comand reference PBR Amyra if you require further assistance.

Posted 2 years ago

“So far so good great weight rating capacity..3000lbs..an love the wide width 17''....just wished they came in 12 ft length ..using to load my golf cart .or side x side..an jet skis onto my flat bed..I think 12 ft was offered but the pric was about double of the 10 footers. 10 ft was 599$ with free shipping with was great an the 12 ft was apprx 1200$ poor comparison for only 2 more feet of aluminum..as great they are also bi fold”

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Posted 2 years ago

“I ordered a set of loading ramps. They arrived timely. The powder coating had a number of chips/flakes already. I might have returned them but I didn’t have time to wait for replacement. Otherwise, they are nicely constructed, easy to deploy and retrieve. Time will tell.”

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Posted 2 years ago

“The ramp fits in parents home perfectly. Thank you.”

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Posted 2 years ago

“Fast shipping”

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Posted 2 years ago

“Website easy to navigate. Product arrived very quickly. Opened the box and everything looks good so far. Haven't put the carrier together yet. I'll be using it in two weeks.”

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Posted 2 years ago

“Fit like a glove.. solid materials ..Now I have room to take my generator and misc. Camping gear”

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Posted 2 years ago

“Awesome ramps !!!!!”

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Posted 2 years ago

Hello Rick! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star, as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 2 years ago

“Great company I recommend them for wheel chair ramps!!”

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Posted 2 years ago

Titan Ramps is rated 4.0 based on 1,486 reviews