Titan Ramps Reviews

Name: Titan Ramps
Address: 3839 Forest Hill Irene Rd, Suite 100, Memphis
Rating: 4.04

4.0 Rating 1,486 Reviews

75 %

of reviewers recommend Titan Ramps

4.0

Based on 1,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with how quickly my order arrived.”

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Posted 2 years ago

“The wheelchair ramp works well. There are a couple of things that could be improved. The second ramp latch would not catch until I expanded the hole with a drill bit. Could use more tie Doreen hook holes for more versatility when strapping electric chair down. Need more reinforcement around ramp latch.”

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Posted 2 years ago

“The ramp is perfect. My daughter is able to come in/out of the house independently. The ramp folds & has a handle which makes it perfect if we’re going to places without ramps because we can easily take it with us.”

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Posted 2 years ago

Hello Kerri! Thank you for the positive feedback regarding your entire experience! Here at Titan we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 2 years ago

“Fantastic service !”

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Posted 2 years ago

“All was great!”

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Posted 2 years ago

“Nice product for the price. Delivered on time”

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Posted 2 years ago

“You need to include instructions on how to build it. Also lable the parts better.”

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Posted 2 years ago

Hi David, thank you for posting a review and my sincere apologies sir that your order did not come with the manual. We also upload manuals online on the items product page. I have had a chance to check and I can see that your items manual was sent via email after reaching out. Thank you for the feedback, this is on us and we'll strive to do better. We value our customers' experience and are constantly working to design our items and manuals better for easier assembly.

Posted 2 years ago

“Good quality. Quick easy setup.”

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Posted 2 years ago

“Ordered ramps Saturday and received them on Tuesday. Haven't used yet, but everything looks in quality condition.”

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Posted 2 years ago

“Package arrived damaged. Both the outside box and the product inside appeared to have fork hole damage.”

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Posted 2 years ago

“Strong Safe Only downside is they are heavy”

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Posted 2 years ago

“Excellent customer service! My order came came so fast! Order today, you won’t regret it!”

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Posted 2 years ago

“Beastly well built ramp! Sturdy and well built but still light and nimble! I’m using it to access a raised storage shed. SOLID! Very pleased with it! Would highly recommend.”

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Posted 2 years ago

“Looking for the side ramps please thank you”

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Posted 2 years ago

Hi John, thank you for the review and my apologies for any issues you have encountered with your purchase. I have had a chance to check and I can see that one from team has reached out on 08/18 to get more information however, we've yet to receive a response. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 2 years ago

“Light ramps easy to use seem to be strong enough for my atv”

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Posted 2 years ago

“I contacted Titan through email 2 days with ago no response in 2 different emails per there protocol.. and finely called them so waiting.. will finish this review when I hear back”

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Posted 2 years ago

Hi Norman, thank you for the review and my sincere apologies about this sir. I have had a chance to check and I can see that a full replacement was keyed and tagged delivered on 08/21. We have sent an email on 08/22 as a follow up however we've yet to receive a response. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 2 years ago

“Ordered arrived nice and neat but. I had to use a different way to mount the rack on my 2020 Honda Rancher 420.”

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Posted 2 years ago

“Easy to order online, shipment came quickly, very happy with the product.”

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Posted 2 years ago

“Company very communicative when ordering. Delivered quickly. However, it was too heavy for me to lift. Cannot get information on how to return. Now company very uncommunicative.”

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Posted 2 years ago

Hello Gail, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. We do accept returns on unused items if it does not meet your needs. I looked into your account and found that you had already spoken with one of our product specialists, who submitted the return request for you. If you need further assistance, please contact us at info@titanramps.com and mention PBR Amyra.

Posted 2 years ago

“Not the sturdiest. Very poor instructions!! Not everything lined up. Too many different size of bolts.”

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Posted 2 years ago

Titan Ramps is rated 4.0 based on 1,486 reviews