Titan Ramps Reviews

Name: Titan Ramps
Address: 3839 Forest Hill Irene Rd, Suite 100, Memphis
Rating: 4.04

4.0 Rating 1,486 Reviews

75 %

of reviewers recommend Titan Ramps

4.0

Based on 1,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and very fast shipping.”

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Posted 2 years ago

“The order and delivery process was fast and easy.”

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Posted 2 years ago

“Fit my 2021 rzr xp 4 turbo perfectly And super fast delivery Awesome”

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Posted 2 years ago

Hello Kenny! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 2 years ago

“A scooter carrier with a ramp was received with areas that were bent. The instructions had the wrong tools needed listed. Had to modify the retention hole for the ramp as the bracket was welded in the wrong position. Holes for leveling are not in the correct placement. Carrier poorly packaged from the maker. The item had gotten wet at one time and the instructions were almost unreadable, this also caused the carton to disintegrate. Item is MADE IN CHINA NOT THE USA!!!! I do not use Instagram or Facebook, hard to have review verified that way.”

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Posted 2 years ago

Hello Jim, please accept our heartfelt apologies if the item you received arrived damaged. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. Unfortunately, we do not recommend modifying the item because doing so will void the warranty. In the future, we suggest you contact us first if there is a problem with the order you receive, and we will gladly offer a refund or replacement. If you have any pending issues that we can look into for you, please reach out to us at info@titanramps.com and reference PBR Amyra so we can assist you further.

Posted 2 years ago

“This Titan Ramp works very good! The instructions are a little unclear and don’t show great pictures of “how to”. You can go on their site and see a copy of the manual. Also, I had to drill a little more space so the latch for the ramp would go in and out. It was hitting at the bottom. I tried loosening the bolts and raising the ramp to create more space so it would work, but it just wasn’t enough to help. Was pretty easy to drill the bottom of the slot to get it to work great. Still a great value! Would purchase again!”

Helpful Report

Posted 2 years ago

Hello Denny, please accept our sincere apologies if the manual you received is a little unclear and for the quality issue. To avoid customer confusion, we will absolutely consider your suggestions to improve the manuals for our products. We sent you an email on June 17, 2022, asking for photos, but we have yet to hear back. Please email us at info@titanramps.com with the subject PBR Amyra so we can assist you further.

Posted 2 years ago

“The product was delivered ahead of schedule. A definite plus. The fact that that there were no instructions in the box was a minus. I realize that the instructions can be gotten online, but why should I be burdened with that,considering that material was inclosed that told me this, when instructions could have been printed on that very same piece of paper and probably at less cost”

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Posted 2 years ago

“The truck ramps I purchased from Titan Ramps were exactly as advertised on their website. In checking against other ramps, I think the Titan product is solidly built and fairly priced. The order-to-delivery process was pretty seamless for me. If I have a need for other Titan products, I would not hesitate to order from them again.”

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Posted 2 years ago

“By far the best Ramp made”

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Posted 2 years ago

“PERFECT GREAT SHIPPING ALSO”

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Posted 2 years ago

“ordering was easy, the dock easy to assemble and looks great”

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Posted 2 years ago

“Excellent ramp”

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Posted 2 years ago

“Our main storage shed needed a new ramp. My wife was concerned that we were getting older and afraid one of us would fall on the old wooden slippery ramp. Last year I put up a smaller shed and used a Titan ramp, and we liked the quality of the ramp. I spent a couple of weeks looking for a replacement ramp and found the Titan was the best choice for my second ramp!”

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Posted 2 years ago

“Bought the 8' ramp for a 16" rise over steps from garage to kitchen. Works as intended. Shipping was rapid.”

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Posted 2 years ago

“The ramp fits my needs perfectly”

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Posted 2 years ago

“Great job. Did wonderful”

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Posted 2 years ago

“Fast delivery. Easy to use & works great!”

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Posted 2 years ago

“Fast shipping easy to install”

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Posted 2 years ago

Hello Donny! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you let a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 2 years ago

“The delivery of my Titan ramp was right on time. Product was mostly already put together. I was very pleased.”

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Posted 2 years ago

“Customer service was excellent!!”

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Posted 2 years ago

“I recieved a defective ramp, when I notified Tristan he immediately resolved the issue the best he could. I was not happy with Titan or the defective ramp, but after dealing with Tristan and how the company backs its products, I will recommend these products and company to everyone. Mistakes are made but it's how you deal with them matters. Thank you.”

Helpful Report

Posted 2 years ago

Hello John, please accept our heartfelt apologies if the item you purchase is defective. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. I checked your account and noticed that you've already spoken with one of our product specialists, who has processed a replacement 10 FT HD Folding Arch Ramp which has been delivered on 06/02/2022. Please email us at info@titanramps.com with the subject PBR Amyra if you require further assistance.

Posted 2 years ago

Titan Ramps is rated 4.0 based on 1,486 reviews