Titan Ramps Reviews

Name: Titan Ramps
Address: 3839 Forest Hill Irene Rd, Suite 100, Memphis
Rating: 4.04

4.0 Rating 1,486 Reviews

75 %

of reviewers recommend Titan Ramps

4.0

Based on 1,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

Write Your review

Tell us how Titan Ramps made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Light weight, good fit and well made. Just what I wanted.”

Helpful Report

Posted 2 years ago

Hi Donald. We apologize for any inconvenience. I did some research in our system to see if I could pinpoint what went wrong; however, I wasn't able to locate any information to allow me to provide a resolution. Therefore, I wanted to reach out to see if there was anything we could support you with. If you have an outstanding issue, please reach out to us at info@titanramps.com and reference PBR Amyra, and we will be more than happy to assist you.

Posted 2 years ago

“I like the ramp but havent used it yet..to load the harley”

Helpful Report

Posted 2 years ago

“Bought the front and back quad cargo kit. First I got them in two packages (ok there) except the front rack was kinda bashed in because of poor packaging (only the outer box with no padding, looks like it was ran over, dented and scratched) shoulda got the scratch and dent discount! Also sure didn't bolt right on! Had to drill holes to use the mounting hole. Kind of a poor fit on the Honda Foreman. Not real satisfied. Thanks for listening.”

Helpful Report

Posted 2 years ago

Hello Jerry, please accept our heartfelt apologies if the item you ordered was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 2 years ago

“Quick shipping and easy to install! Super happy .”

Helpful Report

Posted 2 years ago

“Solid ramp, fair price and fast delivery. A+”

Helpful Report

Posted 2 years ago

“Ramps are golden FedEx sucks”

Helpful Report

Posted 2 years ago

“What can I say top notch customer service.”

Helpful Report

Posted 2 years ago

“It was on backorder, which is fine, but then we did not receive the hardware for installation or even an instruction guide to do it.”

Helpful Report

Posted 2 years ago

Hello Jamie, please accept our heartfelt apologies for your order's missing hardware and for your difficulty in finding the manual for the item you purchased. Your feedback will undoubtedly be used to enhance our processes, ensuring that our warehouse team properly inspects each item before shipping to guarantee that the parts are complete. I checked your account and found that you had already spoken with one of our product specialists, who will refund you for the hardware you purchased. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 2 years ago

“Awful - Still waiting on refund on credit card after 3 week, are you stalling? I am incurring interest! In good faith, I made a second purchase after the 1st debacle. WHY DOES YOU TELEPHONE GO UN- ANSWERED?”

Helpful Report

Posted 2 years ago

Hello Ken, please accept our heartfelt apologies if the refund took longer than expected. We will absolutely use your feedback to enhance our processes so that we can respond to your concern as quickly as possible. I checked your account and found that the refund was issued on May 31, 2022. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 2 years ago

“Ordered a set of drags, item was reported as shipped quickly but for returned not delivered by FedEx for reasons unknown. I responded to a couple emails to confirm the address. We eventually had two sets of drags delivered and are working on a return of the extra set. A bit frustrating as they were sent a a gift and now they are saddled with setting up the return or a big, unwieldy box.”

Helpful Report

Posted 2 years ago

“Arrived fast and looks like it will do what I need it to.”

Helpful Report

Posted 2 years ago

“I was worried at first, but when I opened everything up and put it together, I am very pleased. The material seems strong and fairly easy to assemble. It works for what I need it to.”

Helpful Report

Posted 2 years ago

“We bought the ramp for our church so that wheelchairs can get onto the stage. The website is very easy to navigate and when I placed my order it arrived very quickly. I was very impressed. The ramp is sturdy, and we love the way it folds up. Great product, great company.”

Helpful Report

Posted 2 years ago

“I was blown away. My 1st ramp was damaged in transit. The corner of box was gone. There was a dent and multiple scratches and a bolt broke off. I sent pictures of damage. They apologized and sent me another one to replace it! I will definitely do business with them again and tell all my friends about them.”

Helpful Report

Posted 2 years ago

“really fast shipping, arrived within 1 week of order...”

Helpful Report

Posted 2 years ago

“Great ramp, great service, great price.....thank you.”

Helpful Report

Posted 2 years ago

“Titan Ramps did a great job delivering my order. We are pleased with the product. Thank you!”

Helpful Report

Posted 2 years ago

“Did not get in a timely manner”

Helpful Report

Posted 2 years ago

Hello James, please accept our sincere apologies if your order took longer than expected to arrive. Your feedback will certainly be used to enhance our shipping processes, making it simpler for us to resolve your concern about updating your delivery address. I checked your account and found that the replacement order arrived on May 26, 2022. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 2 years ago

“Awesome targets & delivery time was great!”

Helpful Report

Posted 2 years ago

“Very happy with product and service.”

Helpful Report

Posted 2 years ago

Titan Ramps is rated 4.0 based on 1,486 reviews