Titan Ramps Reviews

Name: Titan Ramps
Address: 3839 Forest Hill Irene Rd, Suite 100, Memphis
Rating: 4.04

4.0 Rating 1,486 Reviews

75 %

of reviewers recommend Titan Ramps

4.0

Based on 1,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Target is exactly as described. Fast delivery. Great deal.”

Helpful Report

Posted 2 years ago

“One of the connectors (a welded on nut) is not there and the frame had to be modified to make the leg connect. Quality control really missed this one.”

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Posted 2 years ago

Hello Alex, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. For any concerns about the product, you can file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. You may also contact us at info@titanramps.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Great service!!”

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Posted 2 years ago

“The quick delivery of the ramp was a nice surprise. I'd been looking for a 4ft ramp since I bought my scooter and this fits the bill. Felt very secure going up and down the ramp. Wish I had found Titan Ramps when I first bought my scooter.”

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Posted 2 years ago

Hello Sharon! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery, so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star, as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 2 years ago

“Ordered a second ramp to assist loading with my other ramp. Same heavy duty construction and high quality as the first ramp.”

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Posted 2 years ago

“The ramp was as described. Happy with the product”

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Posted 2 years ago

“At first, Titan did not offer the 10' loading ramp as one ramp, you could only purchase as a pair. After talking with them, they did decide to split them out and I was able to purchase just one ramp for my needs. Thanks Titan!”

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Posted 2 years ago

“Very quick delivery”

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Posted 2 years ago

“Shipping was fast and ramps are great, but I didn’t receive both safety straps.”

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Posted 2 years ago

“We’ll packed for shipping, quick shipping. We’ll done.”

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Posted 2 years ago

“Talked to a real person (Joann Zape) who was understanding and helpful.”

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Posted 2 years ago

“Well we just received it the day that we left for a bike run so I'm not sure how it works yet but I'm sure it'll be just fine I think it's the altitude yeah yeah I know but we have weren't a lot more pine trees and s*** now”

Helpful Report

Posted 2 years ago

“The ramps snapped while our golf cart was in mid air, almost causing bodily harm to myself and flipping the gold cart completely over on its side. Luckily the two front wheels ended up on the tail gate. But as the one side snapped into pieces and dropped and the other side bending and buckling, we had to stack pallets and run to find a neighbor for help to get the golf cart down off the truck and off the other side of the ramp that was extremely unsafe and bending and one wheel up in the air. Our golf cart was WAY below the weight expectations, these were brand new right out of the box. My husband could have seriously been hurt, the golf cart could have seriously been damaged. I am expecting a full refund ASAP.”

Helpful Report

Posted 2 years ago

Hi Jeremy, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. I have had a chance to check and I can see that a full refund has been issued. The Product listing should've been followed and a hint that it might not work should've have been given. My sincere apologies again for the time it took to review and resolve this for you. Thank you for letting us turn this around for you however.

Posted 2 years ago

“Terrible quality”

Helpful Report

Posted 2 years ago

Hi Jason, thank you for the review and my apologies about the experience you have had with your order. I have had a chance to check and I can see that one from our team has reached out on 08/23 and thank you for replying back. However, we've yet to reach a resolution as we have not received a response from the last email we sent on 08/30. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 2 years ago

“Ordered the maintenance stand, and it arrived within 3 days. Excellent service and the stand is just what I needed to perform maintenance on my riding mowers. Thanks”

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Posted 2 years ago

“Outstanding service and very quick delivery. Can't say enough good things about my experience with Titan. I highly recommend them.”

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Posted 2 years ago

“My ramp is just what needed, Great product.”

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Posted 2 years ago

“Good price, shipped quickly, nice ramps.”

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Posted 2 years ago

“It's a nice ramp but does need some kind of locks between panels. Returned it because it didn't suit my needs/situation.”

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Posted 2 years ago

“Awesome product. Thanks”

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Posted 2 years ago

Titan Ramps is rated 4.0 based on 1,486 reviews