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Titan Ramps Reviews

4.0 Rating 1,486 Reviews
75 %
of reviewers recommend Titan Ramps
4.0
Based on 1,486 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Titan Ramps Reviews
Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Anonymous
Anonymous  // 01/01/2019
The ramp is bent it also has broken reflectors there were no instructions the folds down ramp is warped I want to return this asap but no one will respond one been trying since I received it
Helpful Report
Posted 2 years ago
Hello Jerry, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who had processed a full refund for you without requiring the item to be returned. Please email us at info@titanramps.com and reference PBR Amyra if you require further assistance.
Posted 2 years ago
Best ramp ever
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Posted 2 years ago
Purchased a 5ft. Wheelchair ramp for use at friends houses.. this ramp folds up and easily can be stores in my pick up bed.
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Posted 2 years ago
Got the wrong product. I was expecting a hitch for an Att and received a pair of fold up wheel chair aluminum ramps.
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Posted 2 years ago
Hello Terrill, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanramps.com and reference PBR Amyra if you require further assistance.
Posted 2 years ago
Not the quality I expected for a "Harley" ramp. The threaded rod was bent, took about five mins to clear all three ramps, and cut my thumb by the end of the assembly. Missing hardware for the fourth u-bolt. Straps are useless and going to replace.
Helpful Report
Posted 2 years ago
Hello Buco, we sincerely apologize for the product's poor condition. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. We sent you an email on 8/17, for more information regarding your concern, but I have yet to receive a response. If you need further assistance, please email info@titanbrands.com and mention PBR Karen.
Posted 2 years ago
Purchased as a gift, after a friend used my Titan ramp. Worked so well for the chore we performed, knew it would be equally helpful for m friend.
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Posted 2 years ago
Quick shipping, ramps are light, a little chipping on the black coating, wish there was some rubber or something on the end that rests on/against the tailgate to protect plastic on tailgate. Bought the 9' ramps to load my 350# brush mower on my truck with a 6" lift.
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Posted 2 years ago
Immaculate shipping time. Fair pricing. Will be a returning customer
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Posted 2 years ago
Awesome product. Great Price. Incredibly quick shipping. Bothtimes! LOL
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Posted 2 years ago
We have not used it yet as we are waiting for our son to help us the first time. But excited to be more mobile.
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Posted 2 years ago
order went good shipped very quick and when i got them they worked great.
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Posted 2 years ago
Great ramp / used to level my RV class C rig / drove up ramp on rear duel tires no problem / lightweight aluminum made it easy to move around
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Posted 2 years ago
great job
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Posted 2 years ago
I want my money back terrible customer service all the rep said I am sorry over and over and over and over.
Helpful Report
Posted 2 years ago
Hello Phil, we sincerely apologize for the service you've encountered. We apologize for any carrier delays that occurred after the order was shipped. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. Your feedback will be used to enhance our shipping procedure, ensuring that our partner courier delivers the items on schedule and equally delivers the shipments. We aim to please our customers and your feedback will help us improve our services. According to your account, we have assisted you with the return of your order for a refund. Please email us at info@titanbrands.com and reference PBR Karen if you require further assistance.
Posted 2 years ago
I got the ramp and the 1st time I use it it Crack on 2 ramps they didn't hold up my bike at all.
Helpful Report
Posted 2 years ago
Hello Scott, please accept our sincere apologies for the item's poor quality. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. You may also contact us at info@titanramps.com and reference PBR Amyra if you require additional assistance.
Posted 2 years ago
Fast and easy, fair price, ar500 steel targets, can't wait to try them
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Posted 2 years ago
The quad rack was so great I ordered a seconarid one...
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Posted 2 years ago
Hello Vincent! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery, so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star, as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 2 years ago
Exceptional
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Posted 2 years ago
Done very well!
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Posted 2 years ago
I love your product, I loved your shipping speed, the assembly instructions could be a little bit better in the illustrations quality...all in all...super satisfied with your product
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Posted 2 years ago
Hello Randy! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery, so we are overjoyed with this feedback. Regarding the manual, to avoid customer confusion, we will absolutely consider your suggestions to improve the manuals for our products. We noticed that you left a 1-star review vs a 5-star, as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 2 years ago
Titan Ramps is rated 4.0 based on 1,486 reviews