Titan Ramps Reviews

Name: Titan Ramps
Address: 3839 Forest Hill Irene Rd, Suite 100, Memphis
Rating: 4.04

4.0 Rating 1,486 Reviews

75 %

of reviewers recommend Titan Ramps

4.0

Based on 1,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FedEx handling of the package was atrocious: there were multiple scratches, dents, and scrapes to the aluminum and 2 sizable HOLES in the frame making it structurally useless.”

Helpful Report

Posted 2 years ago

Hello Warren, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanramps.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“A little noisy when walking on it but a needed product for the elderly.”

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Posted 2 years ago

“Fast shipping! Item was exactly what I expected. 5 stars”

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Posted 2 years ago

“They shipped it so fast. I like the drop rack. The wire mess seams thin, but maybe it will hold up better than I think”

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Posted 2 years ago

“I received the ramps I ordered very quickly and they look great!”

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Posted 2 years ago

“Love my new targets. They are exactly what I was looking for.”

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Posted 2 years ago

“Ramps work well. However, the instructions were very-very poor'”

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Posted 2 years ago

Hello Richard, please accept our sincere apologies if the manual you received is very poor. To avoid customer confusion, we will absolutely consider your suggestions to improve the manuals for our products. You can also reach out to the product team in the future if you are having difficulties with the manual. Please email us at info@titanramps.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“I have NEVER had to deal with a company as bad as Titan ramps, I hope I never have to deal with them again.”

Helpful Report

Posted 2 years ago

Hello Doris, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order that was delivered on July 25, 2022. Please email us at info@titanramps.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“assembling was a challenge and instructions were not clear. The product is amazing...”

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Posted 2 years ago

“Thank you ramp was on schedule. But also got fitness equipment which is not ours.”

Helpful Report

Posted 2 years ago

Hello Cheryl! We sincerely apologize for your experience with us. While FedEx is our shipper for this order, unfortunately, we have no control over the service they provide upon delivery. I have forwarded your feedback to our shipping department. Please email us at info@titanramps.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Very pleased”

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Posted 2 years ago

“Ramos came quick and work great.”

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Posted 2 years ago

“Make the instruction pictures clearer.”

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Posted 2 years ago

Hello John, please accept our sincere apologies if the manual you received is not very useful due to the photos are not clear. To avoid customer confusion, we will absolutely consider your suggestions to improve the manuals for our products. The item's manual may be found at https://3642276.app.netsuite.com/core/media/media.nl?id=24255171&c=3642276&h=ux_PjjJDbvBW8yHVxf-jai2INjaatTQdUD2LWBIpVmjGcuVh&_xt=.pdf. Please email us at info@titanramps.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Ordered 10 FT HD Wide 4 Beam UTV Ramps. They work great. Very happy. Easily holds my four wheeler. Can walk up these ramps.”

Helpful Report

Posted 2 years ago

Hello Richard! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star, as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 2 years ago

“I ordered a 10 ft ramp it was delivered damaged we sent pictures and asked the company to honor a discount because we are still looking for a welder I even reached out to Amazon for help because it's one of there distributors you wouldn't work with them either.so you want me to return it but you state you don't have any more in stock.what kind of company does this absolutely no customer service no accountability also very rude . I will continually post negative on this company.”

Helpful Report

Posted 2 years ago

Hi Rosanne, thank you for the review and my apologies for the experience you have had with your order. I have had a chance to check and I can see that one from our team has reached out and is awaiting a response from you on arriving to resolution. Thank you for the opportunity to turn this around for you. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 2 years ago

“The ramps are very light and easy to handle. They work great to get my atv out of my truck. Wish I had purchased sooner. I would recommend them to a friend.”

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Posted 2 years ago

“It went together ok, we were missing the two little bars that go across the main bars, but it’s ok. For my needs the rake is great for leveling out my yard and also when I go into the woods and plant some food for deer.”

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Posted 2 years ago

“Easy to order from and fast responses.”

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Posted 2 years ago

“Ouststanding fast service. As advertised. The targets are well made and sturdy.”

Helpful Report

Posted 2 years ago

Hello Jeffery! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery, so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star, as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 2 years ago

“Unit was damaged in shiipmt, aluminum frame end bent,some slats on base weld we’re broken,box was in bad condition,I should have rejected shipment of this unit! The other varied with double ramp, was in better condition, I will be able to use it, but NOT the aluminum one the black frame is much better quality, so very please with it. Thanks Ron graf Disabled Veteran 100%.”

Helpful Report

Posted 2 years ago

Hello Ronnie, please accept our heartfelt apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I looked into your account and found that you had already spoken with one of our product specialists, who submitted the return request for you. If you need further assistance, please contact us at info@titanramps.com and mention PBR Amyra.

Posted 2 years ago

Titan Ramps is rated 4.0 based on 1,486 reviews