Titan Ramps Reviews

Name: Titan Ramps
Address: 3839 Forest Hill Irene Rd, Suite 100, Memphis
Rating: 4.04

4.0 Rating 1,486 Reviews

75 %

of reviewers recommend Titan Ramps

4.0

Based on 1,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process and fast delivery”

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Posted 2 years ago

“Delivery time and product were fine. The packaging was ripped open in several places. You might want to try using Old Diminon. They use load bar decks for you type of bulk products.”

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Posted 2 years ago

“The shooting gongs arrived sooner than expected. Quality Product!!”

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Posted 2 years ago

“Love it excellent thank you”

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Posted 2 years ago

“Grate product fast shipping these targets will work grate on my range”

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Posted 2 years ago

“Like the ramps they are great The safety wraps are difficult to use as only one end has a hook yo attach ramps to the vehicle”

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Posted 2 years ago

“Purchased these ramps in the past and they are still doing great! I expect this one to do just as Great as soon as I get it up. The delivery was quicker than expected and divided into 2 boxes instead of one super heavy box. You did an Awesome job Titan Ramps! Thank you!”

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Posted 2 years ago

“Absolutely horrible customer service. This showed up in shredded boxes and in basically large clear garbage bags. It was left leaning against my garage door. Thankfully no damage. I tried it on my application (loading a golf cart in stock truck) and it does not work. I called on 9/6 and 9/15 to try and return. Was given the reason of not being able to return due to not being in original packaging and promised a call back. I did not receive a call back. I tried calling numerous times and the phone system would drop out. Sometimes once on the phone with a rep. Today It happened again and the rep called back. Now I can not return because it's a few days out of the return policy even though I called before. Now I have a useless pile of scrap leaning up against my garage wall. Very unprofessional company.”

Helpful Report

Posted 2 years ago

Hello Rich, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I looked into your account and found that you had already spoken with one of our product specialists, who submitted the return request for you. If you need further assistance, please contact us at info@titanramps.com and mention PBR Amyra.

Posted 2 years ago

“Great product but missing one bracket”

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Posted 2 years ago

Hello John, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I sent you an email on October 17, 2022, asking if you could purchase the missing parts for compensation, but I have yet to hear back. Please contact us at info@titanramps.com with the subject PBR Amyra so that we can assist you further.

Posted 2 years ago

“Nnnnnnnnnnnnnnnnnn”

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Posted 2 years ago

“Order was quickly delivered as promised with constant updates of where and when they would arrive”

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Posted 2 years ago

“Everything went smoothly. I am very satisfied. Thank You”

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Posted 2 years ago

“Good product beneficial for me”

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Posted 2 years ago

“The ramp is great; however I should have ordered a 7 foot instead of the 6 foot. My error, I advise anyone ordering a ramp to add a foot so the slope is more even and not so steep”

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Posted 2 years ago

“This dog ramp is a gift to an owner of a very large American Bulldog. It seems solid and slides nicely. We have not tried it yet, but price, quality and delivery was excellent.”

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Posted 2 years ago

“Outstanding customer service.”

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Posted 2 years ago

“I was told by your sales that the quick release adapter for the loader I bought from you would work 100% but got unit 2 brackets missing and I have to weld them on. Guess what i dont have a welder. I called Titan and had to fight to get someone who spoke understanding ENGLISH to tell me you will take back the products and THEY were sorry for all my problems. I have purchased from you A Rake, A Plow, A 4'Disc system, but I'am done with a non understanding speaking Company. GOOD BYE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 2 years ago

Hello Tom, please accept our sincere apologies if the quick-release adapter for the loader does not work for your machine. Your feedback will certainly be used to improve the product listing to ensure that our customers are not confused by the information on the item. I looked into your account and found that you had already spoken with one of our product specialists, who submitted the return request and scheduled the pick-up for you. If you need further assistance, please contact us at info@titanramps.com and mention PBR Amyra.

Posted 2 years ago

“Ramps look Great just wish made in USA all welds look good”

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Posted 2 years ago

“Fast Shipping (Shipping Box Needs More Protection ) .”

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Posted 2 years ago

“Still waiting on a response on product I received that was damaged.”

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Posted 2 years ago

Hello Brenda. Please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I looked into your account and found that you had already spoken with one of our product specialists, who sent you an email on October 03, 2022, informing you that you can return the item for a full refund. If you decide to return the item, you may reply to the email sent, or you can contact us at info@titanramps.com and mention PBR Amyra so I can process it for you.

Posted 2 years ago

Titan Ramps is rated 4.0 based on 1,486 reviews