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Titanium-Jewelry.com Reviews

4.8 Rating 494 Reviews
A
Happiness Grade
A

Customer Service - Good

96.70%
Industry Average
It was kind of confusing at first to figure out how to order, but the customer's service is fantastic!!
posted 6 years ago - Megan Townsend
I recently ordered a man's titanium bracelet and almost immediately after placing my order the website sent me a coupon for 10 percent off. I contacted the good folks in customer service and they applied the 10 percent coupon and refunded me the difference. Wonderful customer service. Can't wait to get my bracelet. I will definitely do business with Titanium-Jewelry.com again.
posted 6 years ago - Dan Clement
We replaced an 11 year old wedding ring that had been damaged. The turnover time was minimal, customer service excellent and the new ring is gorgeous!!! Thank you for your lifetime warranty.
posted 6 years ago - Anonymous
We live in Australia and the few times i have dealt with Scott from Titanium have been a pleasure. Nothing has been too hard for him to organise. We are very happy with the service and will continue to check your website if we are after any jewellery. thanks for the great customer service. Kayley
posted 7 years ago - Brooke Chin
This ring was so much nicer than you could see in the photo and the customer service was outstanding. I can easily recommend
posted 7 years ago - Anonymous
Great customer service and fast shipping!!
posted 7 years ago - Tiffany King
I absolutely love purchasing from your company! I am ALWAYS 110% satisfied working with Titanium Jewelry and I love my new ring. I wish your outstanding customer service and quality could be found in my everyday purchases.
posted 7 years ago - Denise Cruz
service at this company is absolutely the best
posted 7 years ago - Janis Ostiguy
Customer service was very pleasant and knowledgeable. Speed delivery.
posted 8 years ago - Johnny Yee
You could not have been more helpful - seriously! I can honestly say that the customer service that you and your staff provides is exceptional in today’s marketplace.
posted 8 years ago - Debbie Robinson-Berry