Titanium-Jewelry.com Reviews

Name: Titanium-Jewelry.com
Rating: 4.83

4.8 Rating 493 Reviews

98 %

of reviewers recommend Titanium-Jewelry.com

4.8

Based on 493 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

800-923-6609

Email:

mike@titanium-jewelry.com

Location:

9450 SW Gemini Dr #41854
97008

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Titanium-Jewelry.com 4 star review on 6th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was friendly and efficient. They promptly returned my call with information I requested. I am very pleased with the jewelry and their service. I would recommend Titanium Jewelry to friends and plan to shop with them again.”

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Posted 10 years ago

“I saw the ring I wanted on your web page and did not get what I wanted”

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Posted 10 years ago

“Everything perfect and very fast shipment”

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Posted 10 years ago

“Awesome product - awesome service. When I needed a status a real person answered the phone and the information she gave me was 100% correct. I am very pleased”

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Posted 10 years ago

“I am particularly impressed with the fact I got calls back from two different people when I inquired if the ring was close to shipping. That's great customer service! The ring is absolutely beautiful and I would definitely recommend Titanium Jewelry to others.”

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Posted 10 years ago

“Amazingly prompt delivery (considering international delivery) and the rings are gorgeous and exactly as described. Sites is easy to use too! Definitely will recommend to others!”

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Posted 10 years ago

“All good”

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Posted 10 years ago

“Everything was Great! I will definitely buy from you again.”

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Posted 10 years ago

“I received the wrong product. I ordered the ArtCarved 9mm Mortor ring and received the 7mm Mortor ring. Which isn't a huge deal, mistakes happen. When I called, the woman was very nice, she said she would email me a UPS packing slip to print and send the ring back. I never got the email. \n\nI really wanted to send the ring back immediately so the ball could get rolling on my correct order. Now I have to wait for the email with the UPS packing slip, wait for them to ship it back to you, wait for the manufacturer to make a new ring, Mortar 9mm Size 8, and wait for it to be shipped back to me. I hate waiting, lol. \n\nI actually saw this ring at a jewelry store in Houston. They said it would take two weeks to order it in my size. I decided to check your site for availability. Seeing that you ship with UPS 2-day on orders over $100 and the good experience I had with your company 4 years ago when purchasing the Raso ring made by Heavy Stone, I decided to make my order through your site. Granted the store had the ring priced lower at $254.00, I was willing to pay the extra $15 knowing I would have the ring sooner. \n\nIts almost been two weeks since I placed my order and now I'll have to wait another 3+ weeks. Great customer service would be an apology and placing my correct order, ArtCarved White Tungsten Mortor ring size 8 in 9mm, immediately and not waiting for my return shipment. \n\nMaybe you've gotten burned by doing that in the past and I can understand your running a business and that would be a risk. However, I am a returning customer and have given high marks on your site in the past and would have felt better about the experience if I had been credited with good faith on returning the item. \n\nThanks for listening to me rant.”

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Posted 10 years ago

“Titanium Jewelry and Yates is excellent for me. They custom designed my wedding band two years ago. This new band for my wife this purchase is a beautiful piece. The employees I spoke with on the phone were excellent both times.\n\n\n”

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Posted 10 years ago

“I haven't been able to buy my wife any jewelry since we were married. She is allergic to metal and a very choosy person about what she wears. I found the titanium diamond pendant on an online search and bought it for her valentines day present. She has worn it two days in a row now with no prompting from me and it looks beautiful. No signs of rash and no itchiness. It looks great with her casual outfits and I believe will go very well with her formal wear.”

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Posted 10 years ago

“i have already recommended your site to others, hopefully they will listen to my wise words. The order process was easy, plenty of choices, relatively smooth to go through various options and pages. One of my favorite things about your site in general, is that the prices were lower than the ones on the original sites of the Designers.”

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Posted 10 years ago

“Order processing was simple. However it took too long to hear a status of my order - whether it was being shipped, back ordered, being packaged, etc. would have been 5 stars if I received email updates about the pending status prior to shipment. Between order placement and next status update was ~ 4-5 days.”

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Posted 10 years ago

“very satisfied”

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Posted 10 years ago

“Great ring and a good price. The only thing I might recommend is maybe more communication as to the status of the order but I got it within the 2-4 week period to I can't complain.”

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Posted 10 years ago

“Easy to order and the quality of the jewelry was high, as expected. Very satisfied with the service. \n\nAlso, I don't mind leaving feedback for the company but I would like the option to opt-out of having my review published on the website. Regardless of my email not being made public, I don't want my name in any regards published. I am a professional and this is not professional.”

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Posted 10 years ago

“I have no suggestions. The transaction was as smmoth as it could possibly be. The item was as specified and pictured, the shipping was prompt and I received good notifications. I give the experience very high marks.”

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Posted 10 years ago

“Excellent customer service. \n\nI bought the Heavy Stone Rings Williams Cobalt Chrome Ring and the ring was slightly too small but I exchanged it hassle free. Customer service worked with me the whole time to make sure I was happy with my order. \n\nI will definitely shop here again and will recommend to friends.”

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Posted 10 years ago

“every aspect of it was great, kind and profesional staff thank you!”

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Posted 10 years ago

“Customer support was very helpful, they helped me on two occasions. I would recommend Titwanium Jewelry.”

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Posted 10 years ago

Titanium-Jewelry.com is rated 4.8 based on 493 reviews