TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Look at the times I called to rectify your error in creating my account with the wrong email which you cannot rectify so now if I order by telephone I do not get emails relating to it. Once I have paid the outstanding amount I owe I will not be ordering again from you!”

Helpful Report

Posted 3 years ago

“You keep promising to send out a return label,which hasn't happened+what u sent me was meant for my sis birthday so that was a big let diw😭”

Helpful Report

Posted 3 years ago

“Very poor customer service. Ordered an item and the wrong one was sent. Second time this has happened. Contacted customer services to have a returns label sent to me. 1st operator was inept and rude. Wouldn't register my complaint and told me to call back. Second operator although very pleasant advised me on 3/9/21 a postage paid label would be sent. Today is 12/9/21 and I still haven't recieved it. Don't use this company. If you have a problem they won't resolve it. Shocking incompetent customer service.”

Helpful Report

Posted 3 years ago

“Thanks my ring is BUETFULL my favert stone server 10 10”

Helpful Report

Posted 3 years ago

Dear Mrs. Munson, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“It's good that you can switch your tv on and tune in to TJC and shop when you want. And what I have perchest I was very pleased with.”

Helpful Report

Posted 3 years ago

Dear Elaine, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I was pleased with the speed of attending to my query and the the response was also quick”

Helpful Report

Posted 3 years ago

Dear Miss. Mensah, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always good value for money , Good. Service , Good delivery service always on time”

Helpful Report

Posted 3 years ago

Good Morning, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Live the home wear and fashion . Could do more. Good value . Great shoes as well great value.”

Helpful Report

Posted 3 years ago

Dear Mrs. O'Brien, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I always have a nosey at TJC because i know that the pictures don't reflect the item as in the flesh. They are always made to a high standard, no matter what price you pay. I have always been happy with everything i've bought.”

Helpful Report

Posted 3 years ago

Good Morning, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great value, service and delivery our number one stop always.”

Helpful Report

Posted 3 years ago

Dear Mr. Long, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good value and brilliant jewellery and bags. Very happy with the service too!!!”

Helpful Report

Posted 3 years ago

Dear Mrs. Jameson, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I find TJC very easy to shop with, and find their customer service excellent.”

Helpful Report

Posted 3 years ago

“Order was placed on 25/08/21 and still not received it . Very disappointed”

Helpful Report

Posted 3 years ago

“Excellent range of good quality products, lots of special offers and discounts. Great communication and items sent out promptly.”

Helpful Report

Posted 3 years ago

Dear Mrs. Oarton, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Over many years have always had good service.”

Helpful Report

Posted 3 years ago

Dear Mrs. Hughes, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent customer service.”

Helpful Report

Posted 3 years ago

Dear Ms. Jones, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Exquisite Company Exquisite Communication Exquisite Service Exquisite Quality of Items. Recommended.”

Helpful Report

Posted 3 years ago

Dear Miss. Jonhson, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Dissapionted ordered a ring and said it would be delivered wuthin 4 working days august 21st and still waiting. Due ti staff shortage but please dont promise delivery and not be able to keep the right time limit. Your regular customers will understand and still keep ordering you gave in the past been lital to us just keep us in the picture and tell us there ma be a delay due to staff shortages and covid. I paid for my ring but upset i could have saved the £149.99 and ordered it at a later date.”

Helpful Report

Posted 3 years ago

“I cannot always understand the phone call handler.”

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Posted 3 years ago

“I love all the jewellery from Tjc.”

Helpful Report

Posted 3 years ago

Dear Mrs. Cooper, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews