TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of items for everyone to enjoy ,the affordability is great and the call centre are really helpful . Thank you TJC .”

Helpful Report

Posted 2 years ago

“Absolutely beautiful Juallery and at a very reasonable price”

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Posted 2 years ago

“Quick and easy automated system to get what you need. I love the quality and price of not only the jewellery but also the toys, handbags and other homeware that i buy for family and friends as gifts for birthdays amd Xmas.”

Helpful Report

Posted 2 years ago

“Received the wrong item I ordered, customer service very poor the language barrier seams to be a problem after speaking to two different customer service I was even more confused 😐 they are unclear as to returning the package and my reordering🤦‍♀️Very frustrating. I found out about the return online without having to pay for it. I will have to contact customer service again to place a new order. 🤷‍♀️”

Helpful Report

Posted 2 years ago

“Good quality, one point I would like to make is that most of these items were presents, I and am sure your other customers would be willing to pay a little extra to have the rings, bracelets, necklaces boxed. Please give it consideration”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Items are ok if received but customer service is appalling when things go wrong. Waiting over 5 weeks for an order to arrive! No decent complaints process and customer service staff clearly reading from a rehearsed script. Asked for items to be re dispatched but this was refused and no refund received either. Buy at your own risk you may lose your item and your money”

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Posted 2 years ago

“100% reliable. Quick response. Great prices and easy repayments. Highly recommended.”

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Posted 2 years ago

“Disaster order.first one place d did not appear no trace o g order from india.'re ordered and have just received or after x mad-have been sent size 7 inch instead of 7.5 inches!!! ie white God and diamond bracelet”

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Posted 2 years ago

“Very disappointed at ongoing issues. TJC have no resolve except if not ignoring customer just give them the run around!! Had been a customer from the beginning- no more”

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Posted 2 years ago

“Cannot see the pink diamonds as they are in 2 plastic bags. So will return”

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Posted 2 years ago

“Everything is as described and exellent quality at very low prices, the jewelry far surpasses normal shops for price and quality”

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Posted 2 years ago

“Excellent service, lovely Jewellery, reasonable prices,”

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Posted 2 years ago

“I have always been very pleased with my purchases from TJC. They are excellent value for money.”

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Posted 2 years ago

“Easy ordering, good delivery and excellent value for money with no quibble returns.”

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Posted 2 years ago

“TJC informed me my order was delayed and apologised. The quality of the products are acceptional , and have never been dissatisfied.”

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Posted 2 years ago

“Agent was helpful and promised to send paperwork that will allow me to return item”

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Posted 2 years ago

“I paid for a number of orders and I'm very worried that I've only received PART OF ONE ORDER ONLY....Christmas is now over...some things meant ad presents NOT ARRIVED”

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Posted 2 years ago

“Products are nice but delivery and some customer service members are shocking.. would look around for some items elsewhere.”

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Posted 2 years ago

“Excellent service and product's”

Helpful Report

Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews