TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

Write Your review

Tell us how TJC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a query regarding a refund of an item not sent as the item not available. Was sorted immediately. Thank you.”

Helpful Report

Posted 2 years ago

“I received my first order from TJC of an emerald pendant and Moonstone ring. Quality is really good. I am pleased with both products and they were reasonably priced.”

Helpful Report

Posted 2 years ago

“Good company to deal with and if any problem occurs its dealt with quickly. Website is easy to navigate with plenty of choice for everyone.”

Helpful Report

Posted 2 years ago

“Very good, easy to navigate ordering, kept informed of delivery, happy all round with TJC.”

Helpful Report

Posted 2 years ago

“Nice quality excellent delivery will buy from again.”

Helpful Report

Posted 2 years ago

“they are a very good channel”

Helpful Report

Posted 2 years ago

“I ordered my item, company took my detail and I received an email from them confirming my order. A week later still no item, so I responded to ask when I may expect information regarding my orders delivery. That was 4 days ago and I have still received no response or tracking information from them. I don't mind time, of delay shipping (within reason) but very disappointed with their lack of communication.”

Helpful Report

Posted 2 years ago

Good evening, Miss. Campbell, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. I have found the details of your order (0026537542) Which was placed on 13th Sep’2022 I can see the parcel was successfully dispatched on 1st Oct'2022 and should get delivered to your address within 3-5 business days. The tracking number for the same is: MQ204453660GB We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Very good service. Information about orders very good and fast refund for any returns. Well satisfied.”

Helpful Report

Posted 2 years ago

“I have now made several purchases from Tjc and have been very pleased with the service and the quality of the items purchased. I love the turquoise jewellery and the amethyst cabochon is beautiful, i intend to have it set into a brooch.”

Helpful Report

Posted 2 years ago

“Have recently purchased Robin sterling silver earrings very nice great price and you can feel the weight of them, unlike high st alternatives. Also purchased a silver aquamarine ring so much silver intricate details and large aquamarine stone well worth the money. 9k gold bracelet paperclip style chain. Small but robust I haven't taken it off since I got it. Would definitely purchase more jewellery from TJC excellent quality and service.”

Helpful Report

Posted 2 years ago

“Beautiful designs and great service”

Helpful Report

Posted 2 years ago

“Fairly new to tjc but since my first purchase I now look regularly before buying else where a lot of Good value products to buy worth checking out first.”

Helpful Report

Posted 2 years ago

“All good 😁”

Helpful Report

Posted 2 years ago

“Very modern "bling".”

Helpful Report

Posted 2 years ago

“Very easy for me to do if I have to speak to someone always helpful”

Helpful Report

Posted 2 years ago

“great bargains with the £1 auction got a lot of my Christmas shopping done and great price”

Helpful Report

Posted 2 years ago

“Great channel, great bargains. I have always been very pleased with my purchases, they are unbelievable value for money.”

Helpful Report

Posted 2 years ago

“Great service and prices. Tjc cares as the meal challenge shows. Not everybody sources breakfasts for each product bought. They also show and describe products well and the rapid auctions are really great. On the whole a great company to order from.”

Helpful Report

Posted 2 years ago

“Lovely items at a very reasonable price. Quick postage and quick to refund whenever necessary.”

Helpful Report

Posted 2 years ago

“I purchased a piece of jewellery at the beginning of last week and still haven’t had any notification of dispatch. The money was taken immediately from my bank account of course!”

Helpful Report

Posted 2 years ago

Good evening, Miss. Taylor, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. This is to inform you that, we tried to connect with you on call. However, due to some reason, we failed to do so. Request you to please give us a call back on 0800-260-6666 (option: 3) or Reply on the same with a good time to connect with you so that we can arrange a call-back. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews