TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good service excellent products”

Helpful Report

Posted 2 years ago

“I am very pleased with my purchase the sparkle is unbelievable. Very good value and arrived quickly. I would recommend to friends and family.”

Helpful Report

Posted 2 years ago

“I love tjc...such interesting products and good prices, there's always something of interest.”

Helpful Report

Posted 2 years ago

“Pz make things clear and wat you say should match action. Thankyou Ranjeet,Zainul,Rakhshit,Ayesha,Ridi,Suchita,Alex and all gor your help.”

Helpful Report

Posted 2 years ago

“Order was left on hold with no contact from tjc emailed to enquire nonreply. When I phoned and was told on hold I was offered a small voucher if I completed the order, no point as anniversary had passed and i purchased elsewhere. I was also told it had been delivered on chat!!! Appalling service.”

Helpful Report

Posted 2 years ago

Good evening, Mr. Gray, Thank you for leaving a review, we really appreciate your feedback. It is truly disappointing to hear about your experience with our service was not up to the mark and we sincerely apologize for any inconvenience caused. As a company, this is never our intention and we can assure you that we are here to help you solve your problems. We have sent an email to your registered email address with TJC requesting to share few details which will help us in investigating the issue further. Would request you to please share the details and we would be happy to help. Your patience and understanding is highly appreciated and please do not hesitate to contact us if you have any questions or concerns. For any support or clarification please contact us at TJC Helpline – 08002606666, option 3 (Monday to Friday – 08:00am to 07:00pm and Saturday & Sunday – 09:00am to 06:00pm) Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Your jewellery is so beautiful 🤩 and my purchase are amazing. Posting the items was quick by Royal Mail. I have returned a few things as they were too big.”

Helpful Report

Posted 2 years ago

“Excellent piece of jewellery lovely diamonds looks fabulous on finger.”

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Posted 2 years ago

“Tjc a great way to shop plenty of bargains . Customer service is excellent nothing to much trouble .”

Helpful Report

Posted 2 years ago

“The Jewellery Chanel is well presented and would go as far as to say very entertaining. The pieces offered are excellent value.”

Helpful Report

Posted 2 years ago

“Returned 4 rings in 1 packet. Refunds given on 2 only Tried in vain to get the refund on the other 2 but they are now saying the rings weren’t in the packet?? THEY WERE!!! They don’t reply after 72 hours either.. next stop is my Bank and Trading Standards..”

Helpful Report

Posted 2 years ago

Good evening, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. I have found the details of your order (0026225720) Which was placed on 7 th Aug’2022 I confirmed with the team that we had not received the item, and we had also gone through the CCTV, but there was nothing there. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Excellent service, great products, great prices, fast and efficient delivery service. Friendly customer services staff.”

Helpful Report

Posted 2 years ago

“I shop at TJC when I need quality & unique jewelries as their items always meet my personal, going out & glam requirements💖🥂”

Helpful Report

Posted 2 years ago

Good evening, Mrs. Hobbs-Ainley, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Very good product will be most useful nice colour works well.”

Helpful Report

Posted 2 years ago

Good evening, Ms. Parsons, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Very pleased with items I have purchased and usually good value for money.”

Helpful Report

Posted 2 years ago

Good afternoon, Mrs. Whytock, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“iam very happy with your help thank you Roy Howard”

Helpful Report

Posted 2 years ago

Good afternoon, Mr. Howard, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Love my purchase, fantastic delivery service albeit later than first anticipated, due to postal strike”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“I like lots of things on TJC, and used to buy quite a bit, especially the jewellery, but I will not pay the high postage fee, for something that only costs you the price of a postage stamp Sorry!!”

Helpful Report

Posted 2 years ago

Good evening, Mrs. Ethertron,    Thank you for the review and for taking the time to share your feedback with us.   I am sharing your feedback with the team, and we will make sure to get the necessary changes in the process to make your experience with us more enjoyable. We look forward to you shopping with TJC again.    Kind regards,    Rajeev Sharma   Customer Service Agent  www.tjc.co.uk

Posted 2 years ago

“Exsallant.seviecefab.produts”

Helpful Report

Posted 2 years ago

Good afternoon, Mrs. Humphries, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“A lovely bracelet, many pounds cheaper than other outlets. Very impressed!”

Helpful Report

Posted 2 years ago

Good afternoon, Mr. Swanwick, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Have ordered often from TJC always excellent value and quality”

Helpful Report

Posted 2 years ago

Good afternoon, Ms. Davidson, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews