TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely rings”

Helpful Report

Posted 3 years ago

Good Afternoon, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Fast delivery reasonable prices”

Helpful Report

Posted 3 years ago

Dear Ms. Barlow, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I am very pleased with TJC the operator was so friendly and very professional. I will order from TJC again when I see something I would like. Thank you”

Helpful Report

Posted 3 years ago

Dear Mrs. Morris, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very good.. Really pleased with the items I have purchased.. Will definitely be buying items again.”

Helpful Report

Posted 3 years ago

Dear Ms. Hale, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I am always so surprised at the quality of the products! Not cheap and tinny like the stuff that comes from China which is always disappointing after waiting weeks for delivery! I was amazed at how quickly the items arrived! I can't find any faults!”

Helpful Report

Posted 3 years ago

Dear Miss. Willoughby, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“For the price excellent value”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“AS ALWAYS TJC ARE GREAT TO DEAL WITH... WHAT MORE CAN I SAY???”

Helpful Report

Posted 3 years ago

Dear Miss Dinnis, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always very friendly and helpful,”

Helpful Report

Posted 3 years ago

Dear Mrs. Power, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent service, quality true to description. Speedy delivery.”

Helpful Report

Posted 3 years ago

Dear Mary, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Gorgeous ring. Easy to use online bidding. Very prompt delivery.”

Helpful Report

Posted 3 years ago

Dear Mrs. Gamson, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent service, quality, and value”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Rang to see where my delivery was and was informed that it would be dispatched today then get email saying problem with delivery maybe be another 5 days not good service”

Helpful Report

Posted 3 years ago

Dear Mrs. Kelsall, Thank you for sharing your valuable feedback with us. I apologise for the inconvenience caused in regards to the delay in delivery. I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I love the ring”

Helpful Report

Posted 3 years ago

Dear Ms. O'Neill, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Heavenly feet sandles are lovely and comfortable”

Helpful Report

Posted 3 years ago

Dear Ms. Lowrey, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Absolutely disgraceful. An account was set up using somebody else's email address. This is potentially identify theft and a criminal offence. It was probably an error. However, despite my concerns and numerous emails, TJC has not responded. I asked that the account was deleted but receipt of an email asking me to provide a review would indicate otherwise. Still waiting TJC and your managing director will be receiving a letter.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for sharing your valuable feedback with us. I sincerely apologise for the inconvenience you've faced, I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“as i expected lovely”

Helpful Report

Posted 3 years ago

“Really good selection of rings at amazing prices”

Helpful Report

Posted 3 years ago

Dear Mrs. McGuire, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Love this shopping channel presenters are fantastic and there is such a range of items something for everyone.”

Helpful Report

Posted 3 years ago

Dear Mrs. Carroll, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“2 out of five items OK but not great. The descriptions of 2 of the others could have been more detailed by that I mean the size of them. The last one was damaged. Why that wasn't pick up by quality control is beyond me.”

Helpful Report

Posted 3 years ago

Dear Miss. Williamson. Thank you for sharing your valuable feedback with us. I apologise for the inconvenience caused in regards to the faulty item. I will be emailing you to resolve this issue. Please rest assured we will work on your feedback and try to further improve our services. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“First of all I was sent tracking information which was incorrect and lastly I ordered 3 rings of the same size and one of them was a smaller ring size.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for sharing your valuable feedback with us. I apologise for the inconvenience caused in regards to the size of items. I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews