TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to return a watch that was not working and over 5 months later still not got a replacement.”

Helpful Report

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

Good Morning, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have had a few items from the Jewellery Channel but I am almost always disappointed. It's usually earrings that I order but no matter how I look at them on screen, on a person or just a stand, the ones I get are always way smaller than I thought.”

Helpful Report

Posted 3 years ago

“Excellent company with copious offers and an immense variety of quality products to purchase - some great presenters too - goods are dispatched quickly and efficiently and sometimes there is free postage. Recommended.”

Helpful Report

Posted 3 years ago

Dear Mr. Banks, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Fantastic service, brilliant jewellery, great value and very friendly staff”

Helpful Report

Posted 3 years ago

Dear Mrs. Mcdonnell, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have never had any complaints , everything I’ve bought is as discribed and is excellent value.”

Helpful Report

Posted 3 years ago

Good Morning, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Was surprised at modest prices compared to another well known shopping channel. Satisfied with the product and very quick service”

Helpful Report

Posted 3 years ago

Dear Christopher, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great products. I enjoy watching and have been with you for many years. My favourite presenters are Mark, Chloe and Kim. My least favourite presenter is Andy as I think he would sell anything and comes from a stick it high sell it low background. He also seems to say things that I find childish. The others are more authentic. Please don’t become like the old bid tv that went bust.”

Helpful Report

Posted 3 years ago

Dear Mr. Goldsmith, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Been using for a year have bought about 80items mostly jeweller items and service top class”

Helpful Report

Posted 3 years ago

Dear Mr. Aplin, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I ordered a pair of earrings but not packaged very good so arrived bent”

Helpful Report

Posted 3 years ago

“The TJC is brilliant. It's very efficient and it helps hungry children .”

Helpful Report

Posted 3 years ago

Dear Mrs. Moran, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good value products at a reasonable price. Would recommend.”

Helpful Report

Posted 3 years ago

“It's ok, ring sizing is not very good.”

Helpful Report

Posted 3 years ago

Dear Betty, Thank you for sharing your valuable feedback with us. Please rest assured we will work on your feedback and try to further improve our services. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Speedy delivery. Easy to order”

Helpful Report

Posted 3 years ago

“Advises are very Professional and on tv TJC excellent they explain everything about products items delivery excellent and prompt thanks”

Helpful Report

Posted 3 years ago

Dear Miss Harris, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have been a TJC member for ten years and have bought some fantastic things, from diamond earrings to auction items. Very rarely I have returned items due to sizing and have never had a problem with refunds. My items always arrive on time if not before. I love TJC as can always get something a little different and friends and family think I’ve spent a fortune 😜😊”

Helpful Report

Posted 3 years ago

Dear Mrs. Newman, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I love the channel and the dynamics of the various presenters. I have had a few issues with Customer services, which after several months have been resolved. I also would , as I am sure many others would, like a cheaper way to return, jewellery or small packages.”

Helpful Report

Posted 3 years ago

Dear Miss. Hancock, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“This is a xmas present but it looks lovely quality”

Helpful Report

Posted 3 years ago

Dear Mr. Marshall, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have bought quite a few items from TJC and I have not been disappointed in any of them. Lovely jewellery and very good prices. Delivery is good too!”

Helpful Report

Posted 3 years ago

Dear Maureen, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Whilst looking on the website I came across a gold chain 24inch which I ordered. It arrived within days, the chain was thinner than expected however considering the price I paid was very happy with it.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews