TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most of the time the products they sell is very good quality some times they put items that are out of production”

Helpful Report

Posted 3 years ago

Good Evening, Thank you for the wonderful review and for taking the time to share your feedback with TJC. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I paid for next day delivery,it was easter so I gave it some leeway,after 5 days I phoned and was told as it was a close out deal it would take longer no one had told me this. I then asked for my delivery money back and was told to phone when it arrived the man who spoke to me was quite rude wouldn’t give his name when I asked although he was Irish,certainly put me off a company I have many dealings with and I will be informing my friends.”

Helpful Report

Posted 3 years ago

Dear Mrs. Jackson, Thank you for sharing your valuable feedback with us. I apologise for the inconvenience caused in regards to the delivery of the order. I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Ordered numerous items for myself and family no one was dissapointed with any item all excellant value and quality, highly recommended.”

Helpful Report

Posted 3 years ago

Dear Ms Deborah, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Alan Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I buy from the jewellery channel because there is plenty of choice and any problems are sorted with asap. Plus you can return with know problems.”

Helpful Report

Posted 3 years ago

“Good service great products annoying app lots of buffering”

Helpful Report

Posted 3 years ago

Dear Mrs. Laidlow, We can’t thank you enough for the kind words about our products. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Ordered on14 April but despite 3 calls to Tracking and Customer Service nothing has been heard and no order”

Helpful Report

Posted 3 years ago

Dear Mrs. Kurtha, Thank you for sharing your valuable feedback with us. I apologise for the inconvenience caused in regards to the delivery of order. I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very good quality. Even the cheaper pieces are such value for money. I am very satisfied.”

Helpful Report

Posted 3 years ago

Dear Mrs Miriam, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Alan Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great channel easy to find what you want and reasonably priced”

Helpful Report

Posted 3 years ago

Dear Mrs Pauline, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Alan Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always get great service, great products, great value for money from TJC.”

Helpful Report

Posted 3 years ago

Dear Miss Marianne, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Alan Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“It's mostly good: customer service is great, delivery is not too long, prices are reasonable. However, quality is lacking sometimes, that the reason for 4 stars.”

Helpful Report

Posted 3 years ago

Dear Mrs. King, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I Love the Jewellery channel exceptional items at affordable prices, and the only occasion I have had to ring customer services is when I changed my debit card and I must say the customer service advisors have been very friendly polite amazing all round service Thank you”

Helpful Report

Posted 3 years ago

Dear Mrs Teresa, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Alan Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Beautiful quality jewellery.”

Helpful Report

Posted 3 years ago

Dear Mrs Paramjit, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Alan Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always good service. Goid products. If you do gave a problem with an item sorted out easily”

Helpful Report

Posted 3 years ago

Dear Mrs Kim, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Alan Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always great service and excellent products fast delivery very efficient staff”

Helpful Report

Posted 3 years ago

Dear Mrs Rhonda, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Alan Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Value for money, postage too high.”

Helpful Report

Posted 3 years ago

Dear Miss Craughwell, Thank you for the wonderful review and for taking the time to share your feedback with TJC. I have passed your comments over to the relevant department for further review. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Tjc has now introduced 5 budget payment options for some items. This create problems for some as their credit card might have expired before the payment time, hence, there should be more than one budget payment for some of the items.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for the valuable review and for taking the time to share your feedback with TJC. I apologise for the inconvenience caused in regards to the budget pay installments. Please rest assured I'll share your feedback with the relevant team so we can work on it and try to improve our services. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“TJC is a great company to purchase from, the quality of the jewellery is amazing, the value for money is fantastic and their Customer Service department is so helpful. I have been buying jewellery from them for years and I get so many compliments on my jewellery and I buy jewellery gifts for my friends and family. I have bought in their online auctions, on air on television and from the website. So easy to do.”

Helpful Report

Posted 3 years ago

Dear Mrs. Curtis, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Amazing jewellery, facilitates the wsys you can buy, and supersonic delivery. What else does a lady need?”

Helpful Report

Posted 3 years ago

Dear Miss. Shonekan, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Items always on time and quickly sorted out any problems a customer might have”

Helpful Report

Posted 3 years ago

Good afternoon, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I just love this channel. I'm really happy with the items I brought recently. Affordable prices I will definitely be shopping again.”

Helpful Report

Posted 3 years ago

Dear Claudette, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews