TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual, the staff will give assurances, then do nothing. Very frustrating.”

Helpful Report

Posted 3 years ago

Dear Miss. Sawock, Thank you for sharing your valuable feedback with us. I sincerely apologise for the inconvenience you've faced, I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Orders have been delivered promptly.Refunds also processed straight away.”

Helpful Report

Posted 3 years ago

Dear Ms. Ghelani, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Still waiting for delivery after 15 days 1 item turned up faulty had to get my money back and was a gift the second part of her gift hasn't arrived .. her birthday came went and still waiting for the item even after speaking to you and being reasurred it in a couple of days it will be here... your customer services v disappointed !!!!!!! And paid p.p”

Helpful Report

Posted 3 years ago

Dear Mrs. Triteos, Thank you for sharing your valuable feedback with us. I sincerely apologise for the inconvenience you've faced, I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“very efficient passage and refunds if needed the NY closeout deals in particular are excellent”

Helpful Report

Posted 3 years ago

Good Morning, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent value, particularly in high end gold and diamond jewellery - outclasses other TV channels in this department. Have been a satisfied customer for over eleven years.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Customer service agent dealt with the issue promptly and efficiently.”

Helpful Report

Posted 3 years ago

Dear Miss. Johnston, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great prices, value and service .Love TJC”

Helpful Report

Posted 3 years ago

Dear Mrs. Hutchinson, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very happy with all items bought. Happy with your staff and all your services.Never had a problem. Thankyou.”

Helpful Report

Posted 3 years ago

“The large diversity of goods on TJC are what attracts me to the site plus of course the range of prices from very high end jewellery to the bargain basement give always. Having joined TJC Plus I know that my goods will arrive early, sometimes the next day. Returning goods is simple. Very good all round.”

Helpful Report

Posted 3 years ago

Dear Mrs. Moore, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Service was exactly as stated. Thank you.”

Helpful Report

Posted 3 years ago

Dear Mrs. Howarth, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Fantastic Company with fantastic jewellery and terrific value for money, my latest purchase of a diamond ring is absolutely wonderful. MJ.”

Helpful Report

Posted 3 years ago

Dear Mrs. Jones, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent service, quality products and speedy dellvery Highly recommend.”

Helpful Report

Posted 3 years ago

Dear Mrs. Sweeting, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have been shopping with TJC for over 10 years. I love all the different categories on offer. I am never disappointed. I think that you are always charged a very fair price. The presenters are great fun and of course I have my favourites! I look forward to the different shows and amalways amazed at so many different products. The presenters are very knowledgeable about the products on offer and I value their judgement. I trust this company totally.”

Helpful Report

Posted 3 years ago

Dear Mrs. Snell, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good quality on most items excellent service”

Helpful Report

Posted 3 years ago

Dear Ms. Thomas, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I like to shop here some times. lots of choice”

Helpful Report

Posted 3 years ago

Dear Miss. Forrester, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always beautiful products, prompt service. Tv presentations good,some presenters usually very knowledgeable and varied personalities, some over zealous, but realise a need to please vast audiences. Am delighted with the one to one program.”

Helpful Report

Posted 3 years ago

Good Morning, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Brilliant service ! Always great value for Money , have been buying from this channel for a couple of years now and no complaints at all , fantastic jewellery great presenters love love”

Helpful Report

Posted 3 years ago

Dear Mr. Stacey, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Received the usual highly efficient service. Great products at great prices. Thanks TJC”

Helpful Report

Posted 3 years ago

Dear Ms. Jones, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Love the jewellery - customer service always good”

Helpful Report

Posted 3 years ago

Dear Ms. Smith, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Delighted with this emerald ring, I’m so glad I ordered it.”

Helpful Report

Posted 3 years ago

Dear Mrs. Davidson, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews