TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t received the order confirmation had to email customer service after few days they not only misspelled my name they informed me the order is going through checks no delivery day given”

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Posted 2 years ago

“Helpful and approachable staff. Bridget was fantastic and helped me.”

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Posted 2 years ago

“Always good service customer service excellent”

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Posted 2 years ago

“Absolutely delighted with my ring!!”

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Posted 2 years ago

“Presenters, all lovey and informative. Some of the products are way out of most people's budgets”

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Posted 2 years ago

“When I had a problem with the item I ordered, TJC responded quickly and efficiently. They arranged for the item to pick collected and processed, keeping me informed. Great service!”

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Posted 2 years ago

“Easy to look and easy to buy!!”

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Posted 2 years ago

“Very happy to receive my beautiful ring.”

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Posted 2 years ago

“Hi tjc I think your company is excellent even when you think you can’t afford an item you make it possible to afford it with budget pay there is something for everyone you go above and beyond you are kind polite and caring many thanks tjc kind regards ms leishman”

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Posted 2 years ago

“I bought the ring”

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Posted 2 years ago

“I purchased a Platinum ring which took longer to come than expected and I went a review in as requested give g 4 stars. I have been requested to write a further review (this one) and have re-evaluated the company. Why the change of opinion you may ask, well I paid £299 for the ring , 2 days later they emailed me about a "bargain" which happened to be the same ring now priced as £269, £30 cheaper!!! I feel mugged off, and will not be using this firm again.”

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Posted 2 years ago

“Happy with purchase . Good value for the paid price. Quality jewellery.”

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Posted 2 years ago

“Very happy with the service.”

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Posted 2 years ago

“Extremely helpful and nice”

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Posted 2 years ago

“I ordered on 23.4.22 and was billed that day. Still hadn't received my order so sent an email that took 2 days to get a reply only to be told by customer services that they haven't hot sufficient stock of what I ordered. It's been escalated further but am still waiting for ab answer. My 1st experience of TJC and I'm not happy.”

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Posted 2 years ago

“Disappointed with the delivery time but after a phone call recieved my order within 2 days. Delighted with my tanzanite/diamond ring.”

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Posted 2 years ago

“Delivery took too long considering item was ment to be in stock”

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Posted 2 years ago

“Twice I have requested an end to email contact offering goods. Yet I still receive them. Products purchased seem to be good otherwise.”

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Posted 2 years ago

“Always friendly staff when ordering. Delivery usually with Post Office and very quick. Not the cheapest delivery charge but at least easy to collect if not in on delivery slot!”

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Posted 2 years ago

“great fast service and good secure package”

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Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews