TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always happy with the products...always delivered promptly and well packaged. Presenters always give a good all round view and details of care and structure.”

Helpful Report

Posted 3 years ago

Dear Miss Barnes, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent value, good quality items, very good customer service, I recommend them to all.”

Helpful Report

Posted 3 years ago

Dear Mr. Jones, We can’t thank you enough for your kind words about our products and service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“TJC has great products and home furniture and is great for all the family to watch”

Helpful Report

Posted 3 years ago

Dear Rita, We can’t thank you enough for your kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Amazing jewellery great prices very quick delivery”

Helpful Report

Posted 3 years ago

Dear Miss Smith, We can’t thank you enough for the kind words about our products. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent and informative presenters, great range of products, friendly, helpful and courteous customer services and love the no hassle money back guarantee on all purchases if something is not right.”

Helpful Report

Posted 3 years ago

Dear Mrs. Usher, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“All the items I have purchased have been of great quality and always arrived on time, any problems I had were always managed with kindness and a professional manner.”

Helpful Report

Posted 3 years ago

Dear Kay, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I was happy with my purchase. Good service. Have purchase quite a few items from TJC.”

Helpful Report

Posted 3 years ago

Dear Margaret, We can’t thank you enough for your kind words about our products and service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“TJC provide a wide variety of goods on the channel at very very competitive prices providing fantastic value for money. The Customer Service is also of a high standard and I particularly like the Company Policy of providing meals for needy children. It would be great if more companies followed this excellent policy and makes the customer feel that they are helping these needy and vulnerable children in some small but invaluable way.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always a joy to shop with TJC .Plenty of choice good prices lovely jewellery .The only down side is customer service as it seems to take an age to get through on the phone around 10 mins plus, some times as much as 20 mins .This i think could do with looking at .”

Helpful Report

Posted 3 years ago

Dear Mrs. Randles, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Bought two things, a Mulberry Silk Duvet and earrings, we are very pleased with both items.”

Helpful Report

Posted 3 years ago

Dear Mr. Layzell We can’t thank you enough for the kind words about our product. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“During lockdown I don't know how I would have coped without TJC”

Helpful Report

Posted 3 years ago

“TJC has become my favourite shopping channel 😁 I’ve given it a four star as delivery seems slower even with the new TJC plus. Eg. I ordered items on Sunday and they haven’t been posted out yet! It’s now Wednesday. It might be due to staffing. Re. Covid. Other than that I’m very pleased with the variety TJC offers, especially the jewellery 😉”

Helpful Report

Posted 3 years ago

Dear Mrs. Harvey, We can’t thank you enough for the kind words about our products and service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“First of all I would like to say: Love you TJC! All the items I bought from you along the years has very good quality, the gemstones are lovely and genuine and your staff are wonderful always ready to help and very proactive! I always bought from you not only for myself but for family and friends as well and I would like to give you 100 stars if that would be possible, because without you I would not have my beautiful jewellery! Thank you again!”

Helpful Report

Posted 3 years ago

Dear Mrs. Lordache, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always friendly and efficient, Mx”

Helpful Report

Posted 3 years ago

Dear Mrs. Alden, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I love Tjc jewellery and home products.also customer service is excellent.”

Helpful Report

Posted 3 years ago

Dear Mrs. Mustafa, Thank you for taking time out to leave a review. We are glad to know you are happy with our products and our Customer Service Team is Delivering Joy So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Shopped with TJC for many years & have always been very pleased with the quality,price & delivery service. Would recommend it to everyone”

Helpful Report

Posted 3 years ago

Dear Miss. Llewellyn, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I had a problem. It was solved with a phone call. They were so helpful and discreet. So pleasant and encouraging to help sort out any problems. I feel confident in shopping with them. Would encourage a friend.”

Helpful Report

Posted 3 years ago

Dear Mrs. Needham, Thank you for taking time out to leave a review. We are glad to know our Customer Service Team is Delivering Joy So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Fantastic helpful company with lots of wonderful jewellery on sale at fantastic prices love the presentation by Tony and the fantastic jewellery her offers at prices that can’t be beaten anywhere. M J.”

Helpful Report

Posted 3 years ago

Dear Mrs. Jones, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very good when I only received one earring paid my money back in a couple of days thanks to you all”

Helpful Report

Posted 3 years ago

Dear Mrs. Lofthouse, Thank you for taking time out to leave a review. We are glad to know our Customer Service Team is Delivering Joy. We hope you and your loved ones are staying safe and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“All ways good quality good service packages sent through post all well packed you get what you see so good”

Helpful Report

Posted 3 years ago

Dear Miss. Catlin, We can’t thank you enough for your kind words about our products and service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews