TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the deals value for money I told my friends about TJC carry on the good work customer service I quit helpful Jasmine”

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Posted 2 years ago

“Excellent reviews on items by all presenters. It's not all about sales it also entertaining.”

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Posted 2 years ago

“I have recently purchased several goods from TJC and would highly recommend the products.”

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Posted 2 years ago

“Items not received with no explanation given by TJC. Telephoned three times and one month after order eventually told after phoning again that a refund was being processed but no reason given. Item which has been returned to you has not been acknowledged so I don't know if you have received it. Pretty poor service and I feel sorry for your telephone operators. Shortage of staff is no excuse - everybody is busy at Christmas and most companies take on temporary staff in good time for Christmas. Why am I paying for TJC Plus when you can't deliver the service?”

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Posted 2 years ago

“Excellent jewellery Excellent service”

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Posted 2 years ago

“Although very polite on my 4 phone calls to customer services I was told the item had been dispatched twice when in fact it hadn't, I also sent 6 emails none of which were answered apart from a generic reply saying they were looking into my query. My first payment of 5 has been taken out of my account but I have still not received my ring, this is an expensive item so I am very concerned. On my last phone call I said I would never shop with tjc again and I never will. This is the worst on line company I have ever dealt with and doesn't even deserve one star.”

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Posted 2 years ago

“The jewellery I purchase is lovely great quality but the customer service isn’t great. I’ve had part of my orders cancelled with our explanation. It can take weeks before my orders are delivered”

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Posted 2 years ago

“Most items are great and service is exellent except for e.mail enquiries which are not answered quick enough.”

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Posted 2 years ago

“I didnt received my order for nearly two weeks now.”

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Posted 2 years ago

“Excellent prices for all purchases. Deliveries and communication also excellent.”

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Posted 2 years ago

“Thank you for continuing to provide a meal for a Child, together with the excellent value for money products.”

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Posted 2 years ago

“My item has not been despatched. I have sent an email to which I have not received an answer to - only a generic one . I send a 2nd email which has not been even answered. So where is my item and will I ever receive it. I am so disappointed in the service received - tjc have my money but I don't know if I will ever receive my item. Very annoyed customer Fiona Brett Doyle”

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Posted 2 years ago

“Still not received my gold chain, ordered it 26 November”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“I’ve been using TJC ever since they started, so bought some real Tanzanite bargains in the past, it seems the prices have sky-rocketed, but the latest purchase is stunning, exactly as shown and described, delivery was swift and secure. Well done TJC, 5 star service.”

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Posted 2 years ago

“I have always experienced excellent service with TJC and will continue shopping with you”

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Posted 2 years ago

“Great purchases ! Entertaining sales people ! Good value !”

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Posted 2 years ago

“I'm a fairly new customer to TJC and have been delighted with the quality of many of my purchases.. Not one to do a lot of my shopping online but this chanel is great with its great variety of products. The customer care is very quick to reply to any queries and deliveries are true to timings given.”

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Posted 2 years ago

“Very good presentation, good selection of products, good prices.”

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Posted 2 years ago

“Gorgeous earrings, so pleased with them especially as they sparkle so much. Very dainty, which are perfect for me.”

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Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews