TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality and choice and good prices. Speedy delivery and stress free returns and refunds.”

Helpful Report

Posted 3 years ago

Dear Mrs. Barnaby We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Lovely jewellery fantastic prices”

Helpful Report

Posted 3 years ago

Dear Mrs. Salmon We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have been a customer of TJC for a number of years and without fail have found the company to be first rate. The staff are always well informed, helpful and polite. The goods are exactly as described and if, for some reason, you need to return them there is never a problem. I always feel safe and confident when buying from this company.”

Helpful Report

Posted 3 years ago

Dear Mrs. Kemp We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Brilliant choices, prices and well presented. Great service”

Helpful Report

Posted 3 years ago

Dear Mr. Taylor We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“great product .great service .very quick on delivery”

Helpful Report

Posted 3 years ago

Dear Mr. Washington We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Disappointed by the service didn't inform me that the my necklace wasn't coming I found out because I phoned to find out where it was”

Helpful Report

Posted 3 years ago

Dear Miss. Wingfield, Thank you for the valuable review and for taking the time to share your feedback with TJC. I apologise for the inconvenience caused in regards to the canceled order. I will be emailing you to resolve this issue. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I've ordered some jewellery from this channel and have been very pleased with everything.”

Helpful Report

Posted 3 years ago

Dear Miss. Burgess, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have shopped at TJC for years now and overall I’m am pleased with my purchases. Good value for money.”

Helpful Report

Posted 3 years ago

Dear Miss. Lewis We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent shopping channel not just for jewellery. You need to check the site out for yourself, it’s great x”

Helpful Report

Posted 3 years ago

Dear Mrs. Ferns We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very good service delivery arrived when promised. Recomend to anybody.”

Helpful Report

Posted 3 years ago

Dear Mrs. Wilcock, Thank you for the wonderful review and for taking the time to share your feedback with TJC. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Fantastic items in all departments- watch it every day if I can Thank you”

Helpful Report

Posted 3 years ago

Dear Chapman, Thank you for the wonderful review and for taking the time to share your feedback with TJC. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“V gd. Lots of choice, no quibble returns”

Helpful Report

Posted 3 years ago

Dear Mrs. Bot, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have shopped with TJC for a number of years and have had many good purchases from them. The company is run efficiently- this has improved from earlier standards and is very pleasing. TJC is a trustworthy firm which honours its customers - refunding the odd returned item without a quibble and dealing with customers with courtesy. A good company to do business with.”

Helpful Report

Posted 3 years ago

Dear Mrs. Threlfall, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Sales team are excellent and I always receive the right article I have requested.”

Helpful Report

Posted 3 years ago

Dear Mrs. Harman, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“deliveries are always on time, and no problem with anything that has to be returned”

Helpful Report

Posted 3 years ago

Dear Mr. Mclean, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“My other half bought two gamages watches in April 2021. He made it explicitly clear to the Irish operator that he was paying for them on his card and gave the details. I was then billed on my card for one of the watches, I didn't authorise this. I rang to complaint and they would have none of it in the Indian call centre. I've been a good customer in the past but I'm really worried about the security of my card. What's stopping it from happening again!”

Helpful Report

Posted 3 years ago

Dear Miss Morgan, Thank you for the valuable review and for taking the time to share your feedback with TJC. I apologise for the inconvenience caused in regards to your account. I will be emailing you to resolve this issue. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“It's always a pleasure to do business with TJC. The jewellery is worth every penny. Excellent value for money. Never been disappointed.”

Helpful Report

Posted 3 years ago

Dear Mrs. Desmond, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Use them often with no problem. Prompt dispatch and delivery.”

Helpful Report

Posted 3 years ago

Dear Mrs. Hodges, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“TJC are a great company to deal with. Very helpful people always ready to help. Will use them again. 5 out of 5”

Helpful Report

Posted 3 years ago

Dear Mrs. Groom, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I always order on line it’s so quick and easy to do. It very quick. If you have a problem it can get sorted straight away. The quality of the items are brilliant and they arrive nicely wrapped up with a velvet bag.”

Helpful Report

Posted 3 years ago

Dear Mrs. Tyler, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews