TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with the majority of transactions between myself and TJC.”

Helpful Report

Posted 3 years ago

Dear Mrs. Laws, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Lovely gemstone, ring more delicate than i thought but still a bargain and will wear with pleasure thanks”

Helpful Report

Posted 3 years ago

Dear Miss Daled, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Beautiful jewellery excellent value and helpful friendly service.”

Helpful Report

Posted 3 years ago

Dear Mrs. Pinto, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have ordered many things from TJC. Every the item was as described or better. Great service and happy to be a repeat customer”

Helpful Report

Posted 3 years ago

Dear Mrs. Brunton, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very good service meny thanks”

Helpful Report

Posted 3 years ago

Dear Mr. Oxley, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“The rating would have been 5 stars,but I have found since the introduction of TJC plus,the customers who do not subscribe to it are treated as second class citizens,on many occasions you have not dispatched my order for 3 to 4 days. Your staff are amazing and are always giving superb customer service......”

Helpful Report

Posted 3 years ago

Good Morning, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Please rest assured we will work on your feedback and try to further improve our services. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good vatiety, prices to suit all budgets, very good quality and service.”

Helpful Report

Posted 3 years ago

Good Morning, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very pleased with all jewelry that I have purchased”

Helpful Report

Posted 3 years ago

Dear Mrs. Calver, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Have been a customer about 15yrs friends always admire my jewels thanks to al the staff at TJC.”

Helpful Report

Posted 3 years ago

Dear Mrs. Plumb, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Not bought that much jewellery from TJC, but what we have bought has been very good and well worth the price paid”

Helpful Report

Posted 3 years ago

Dear Mr. Palmer, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have purchased many products from TJC and have no hesitation purchasing from this channel”

Helpful Report

Posted 3 years ago

Dear Mrs. Doherty, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Absolutely amazing jewellery And amazing value which you wouldn’t get anywhere else Love the people that reparsent the show”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good quality products and a reasonable price. Easy to return if needed.”

Helpful Report

Posted 3 years ago

Good Morning, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Overall jewellery & other items very good prices and quality. There are so many lovey gems to choose from. The only problem I experienced was jewellery going missing in transit but customer service dealt with problem efficiently.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always so very pleased with the quality and service speedy delivery 🚚 we would definitely recommend ordering with TJC. Thank you so much 😊”

Helpful Report

Posted 3 years ago

Dear Mr. Radburn, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always get value for money & great service. I love your Bulaggi range of handbags. Your jewllry is gorgeous!”

Helpful Report

Posted 3 years ago

Dear Miss Magee, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I am disappointed with the way I was treated, I have ordered an item and after few days,I contacted your company and I was told that the order was canceled. very disappointed. Specifically the item was under offer.”

Helpful Report

Posted 3 years ago

“Great channel really can’t say anything more, good advice and great communication! Perfect 🙂”

Helpful Report

Posted 3 years ago

Dear Ms. Slocombe, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very good piece great workmanship I like it”

Helpful Report

Posted 3 years ago

Dear Mr. Halliday, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Delivery has been good. Have bought some super things, Leighton Denny items, beautiful cocktail ring. Been disappointed in size of earrings. They have been rather small. Good bargain on boots. Have to say some hits and some misses.”

Helpful Report

Posted 3 years ago

Good Morning, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews