TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your the best jewellery I am really happy with my purchase that I go I certainly will be getting more”

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Posted 2 years ago

“Great products and competitive prices Easy to order and quick delivery Presenter’s entertaining and also informative”

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Posted 2 years ago

“Excellent service, Fantastic products.”

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Posted 2 years ago

“Not the quality I expected”

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Posted 2 years ago

“Beautiful Beautiful items, Excellent quality of Gems, Superb Finishing, and Excellent Service. Many Thanks.”

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Posted 2 years ago

“I spoke with a very helpful lady, who updated the details on my account. However, this email has been routed to my business email address, which should no longer be used as I have provided my personal email address.”

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Posted 2 years ago

“In general very good”

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Posted 2 years ago

“Very good service and value for money.”

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Posted 2 years ago

“I'm very pleased with my purchase. The price was very good!”

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Posted 2 years ago

“The items are usually very good quality and I have never been disappointed with them”

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Posted 2 years ago

“Poor customer service which took a death certificate to prove a family members death in order to secure a refund but thats not after I had to take it further. Never had i had to send off a death certificate to an online shopping store before and this needs to be addressed and rectified.”

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Posted 2 years ago

“Beyond good service. Staff are the best!”

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Posted 2 years ago

“Very friendly call centre staff and presenters, quality products at great prices Thank you TJC”

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Posted 2 years ago

“I love TJC, they offer good quality jewellery at reasonable prices.”

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Posted 2 years ago

“Beautiful good quality jewellery at amazing prices. Friendly people in the call centre. Fast efficient service and jewellry arrives well packaged.”

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Posted 2 years ago

“Excellent service fantastic prices and very friendly staff when you need to speak to someone”

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Posted 2 years ago

“Until recently I was quite pleased with tjc. But unfortunately due to you charging me £10 too much last September, instead of putting it back into my bank account you gave me a voucher code worth £10. I have tried and tried to use it over numerous purchases that I have made since. I have been on to customer services a few times to tell them about this problem and have now been told it is out of date. I don't know if this is how you treat all your customers, but to me it is fraud and stealing. I will not be buying from tjc again and have informed all my family and friends.”

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Posted 2 years ago

“Not quite there yet”

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Posted 2 years ago

“all the thing you bye off tjc are very good i like shopping on it”

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Posted 2 years ago

“Excellent service again from customer services, nothing ever a problem and issues immediately sorted out.”

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Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews