TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A wonderful affordable Jewellery company based online. Inexpensive jewels. Some lovely rings. My favourite. Tune in and find a bargain.”

Helpful Report

Posted 2 years ago

“I love the jewellery from TJC but lately the gold is getting finer/ thinner at the back of the ring I have experienced that now in to rings I recently bought but Teal Sapphire is beautiful that I last bought you certainly can’t say anything about the stones.”

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Posted 2 years ago

“Fabulous, very sparkly and bright diamonds - excellent value, thank you”

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Posted 2 years ago

“No issues with this company, reliable and goods as described”

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Posted 2 years ago

“Long wait for delivery”

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Posted 2 years ago

Good afternoon, Mr. Humphrey,    Thank you for the review and for taking the time to share your feedback with us.   I am sharing your feedback with the team, and we will make sure to get the necessary changes in the process to make your experience with us more enjoyable. We look forward to you shopping with TJC again.    Kind regards,    Rajeev Sharma   Customer Service Agent  www.tjc.co.uk

Posted 2 years ago

“Lovely ring actually what I wanted.”

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Posted 2 years ago

“Friendly and professional”

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Posted 2 years ago

“Easy to order postage reasonable nice products”

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Posted 2 years ago

“mam was over the moon with her earrings thanks ever so much !”

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Posted 2 years ago

“Very good sales tactics. Very convincing! Very good financial arrangements for payment.”

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Posted 2 years ago

“Great shopping experience.Vast selection,good quality & great prices”

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Posted 2 years ago

“Bought a ruby ring which is exquisite”

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Posted 2 years ago

“resolved my querie”

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Posted 2 years ago

“Love TJC was paying a monthly,but xan no longer afford to do that as gone up.”

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Posted 2 years ago

“Very happy with my order was delivered very quick”

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Posted 2 years ago

“Excellent service and pleased with purchases.”

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Posted 2 years ago

“Sorry have to give poor, Why Well let me say everything was great, But sorry to say they let themselves down big time. My last order was to say a pain I placed an order for 2 items and after 5 day's only just got an email to say your order has been dispatched today, Then 5 hours later another email came saying sorry but your order has been" Cancelled order due to stock shortages" Ok I can accept that but left an ok rating, Then I get a phone call from TJC saying could I review my review and as a sorry please accept a money voucher I said yes I would review my review and Thanks for the offer of the said voucher, 2 day's later still NO voucher and I get another one of these review's to do, So to say I'm unhappy is an understatement........!”

Helpful Report

Posted 2 years ago

Good afternoon, Mr. Humphrey, Thank you for leaving a review, we really appreciate your feedback. It is truly disappointing to hear about your experience with our service was not up to the mark and we sincerely apologize for any inconvenience caused. As a company, this is never our intention and we can assure you that we are here to help you solve your problems. We have sent an email to your registered email address with TJC requesting to share few details which will help us in investigating the issue further. Your patience and understanding is highly appreciated and please do not hesitate to contact us if you have any questions or concerns. For any support or clarification please contact us at TJC Helpline – 08002606666, option 3 (Monday to Friday – 08:00am to 07:00pm and Saturday & Sunday – 09:00am to 06:00pm) Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“your things are great”

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Posted 2 years ago

“Used years reliable I'm not tec savvy. But know value”

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Posted 2 years ago

“Very pleased with my item It arrived very quickly Would you buy from them again Highly recommend TJC”

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Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews