TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

Write Your review

Tell us how TJC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with tjc,for many years,so that should say why I have five stars.”

Helpful Report

Posted 3 years ago

Dear Mrs. Widdowson, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Love everything I have bought from your channel, quality and service second to none!!”

Helpful Report

Posted 3 years ago

Dear Mrs. Rosario, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good standard excellent designers customer service good”

Helpful Report

Posted 3 years ago

Dear Mrs. Horton, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great products fantastic prices quick order processing and fab Presenters especially Chloe and Peter.”

Helpful Report

Posted 3 years ago

Dear Mrs. Christianson, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Easy to use, quality products and reasonable delivery times mostly!”

Helpful Report

Posted 3 years ago

Dear Debbie, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Lots of choices covers most items”

Helpful Report

Posted 3 years ago

Good Morning, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good quality items at various prices. TJC+ is great if you plan to buy more than one item. Easy to order both on line and by phone. Staff are helpful if you have a problem.”

Helpful Report

Posted 3 years ago

Dear Mrs. Hardy, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Everything was perfect and better than I expected.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Personal shopper tracey and alex very helpful in sourcing quality diamonds .”

Helpful Report

Posted 3 years ago

Dear Mrs. Callis, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“The colour of the ring was spot on, bright perfect orange, just what I had wanted and the stone was beautiful. However I had ordered a large size and although the size was right, unfortunately the actual silver band was very very thin and had in my opinion been a smaller size ring that had been made bigger, to big. The band will bend and break easily. I don't want to return the ring as I love the stone and I will need to get the band redone.”

Helpful Report

Posted 3 years ago

Dear Miss. Pearson, Thank you for sharing your valuable feedback with us. I sincerely apologise for the inconvenience you've faced, I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I am very impressed with the quick return of the jewelry ordered.Also very happy with the quality of the items .Too tempting !!!!!”

Helpful Report

Posted 3 years ago

Dear Ms. Lynam, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“You get good value for money and you can find things with easy payments and that don’t put a dent in your pocket….”

Helpful Report

Posted 3 years ago

Dear Miss. Mackay, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“These guys are the BEST, won’t buy my jewellery from anywhere else!,”

Helpful Report

Posted 3 years ago

Dear Miss. Addams, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I ordered a heavy weight gold curb chain, for my husbands birthday, the price was very good.The service was brilliant, free p&p recieved it in 2 days. Thank T.J.C been a customer for years & never been let down on quality, price or service.”

Helpful Report

Posted 3 years ago

Dear Mrs. Davis, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good variety of products and great customer service”

Helpful Report

Posted 3 years ago

DearJeanette, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I love TJC jewellery, especially the yellow gold. Previous chains I’ve bought have been better than expected. Occasionally I have even been upgraded to a superior product. I absolutely love the new belcher 20” chain. Just the right size and weight, and promptly delivered. Thank you Austin for informing of my order status on TJC online.”

Helpful Report

Posted 3 years ago

Dear Mrs. Knight, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Just received a satchel handbag from tjc. Lovely quality bag for an amazing price, looks designer too. The delivery was very speedy indeed. Just love the ox blood colour.”

Helpful Report

Posted 3 years ago

Dear Miss. Bryce, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always cheerful and very helpful 🙂”

Helpful Report

Posted 3 years ago

Dear Miss. Gow, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“my first visit was a real surprise. Easy to use site, easy navigation and I found exactly what I wanted. Doesn't happen very often!! Great bargains, unusual items and simple check out. It gets better! Many items are on easy-pay where you can spread the cost. Absolutely brilliant. So thank you TJC. I am a very happy customer.”

Helpful Report

Posted 3 years ago

Dear Mrs. Hammond, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always friendly and helpful.”

Helpful Report

Posted 3 years ago

Dear Ms. Kerry, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews