TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Customer Service rep was very pleasant and helpful.”

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Posted 2 years ago

“Love TJC. Excellent products and service. Have bought fans to keep us cool, bedding to keep us warm and jewellery to keep my wife happy. Thank you for always being there.”

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Posted 2 years ago

“Very pleased”

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Posted 2 years ago

“Hi..I love TJC ..they have quality there . I gave order last week a Leopard bag grey and the lady wrote brown..I saw the mistake and I called back..the staff must be careful. Thx”

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Posted 2 years ago

“Tjc is the best 👌 always”

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Posted 2 years ago

“An excellent company”

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Posted 2 years ago

“Everything that I have bought from this TJC, is to perfection and their staff are so obliging when you phone them up. I love the Jewellry it is absolutely out of this world. A very satisfied Customer.”

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Posted 2 years ago

“Still waiting for Evri to deliver latest order.they have got it but no sign of it yet”

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Posted 2 years ago

“Beautiful jewellery , very reasonable at affordable prices”

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Posted 2 years ago

“Like it ,can u put the beauty channel on a bit later,”

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Posted 2 years ago

“4 times I phoned still not received my earings which you assured me you send out straight away once receiving the damaged ones back which you received 2 weeks ago now not good enough tjc”

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Posted 2 years ago

Good afternoon, Mrs. Pople, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. Based on our telephonic conversation, I checked with the team and discovered that they shipped you a replacement order yesterday with the tracking number FM345337105GB. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Lovely staff, great service, outstanding quality and prices”

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Posted 2 years ago

“Beautiful jewellery?quick delivery Have been using for 10 years”

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Posted 2 years ago

“Great products at reasonable prices. If you have a problem with your order they have a great customer service team.”

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Posted 2 years ago

“Very helpful and quick response to any of my problems can't complain at all excellent service”

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Posted 2 years ago

“Never dissapointed”

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Posted 2 years ago

“They are very helpful the post could be faster”

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Posted 2 years ago

“Very good generally. The presenters are rather annoying and too excitable for my liking. Also feel presentations Iare too long winded .”

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Posted 2 years ago

“Always very helpful and very easy to navigate the website”

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Posted 2 years ago

“Excellent quality 20" Italian made diamond cut flat curb chain for my husband to be !!!!!( A late spring wedding next year . We're both in our 60's !!!) At the age of 66 it's the first chain he has ever worn and he loves it together with a 'dart' pendant I teamed it up with 🥰🤣”

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Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews