TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to go through customer services who very helpful. Would definitely recommend TJC”

Helpful Report

Posted 3 years ago

Dear Mrs. Clarke, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Delivery was quick and really pleased wirh the value and quality of my products”

Helpful Report

Posted 3 years ago

Dear Mrs. Saunders, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Doesn’t fit my earring extremely disappointed”

Helpful Report

Posted 3 years ago

Dear Mr. Kennedy, Thank you for sharing your valuable feedback with us. I apologise for the inconvenience caused in regards to the faulty item. I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I opted for 2 pairs of cheap gold earrings for work and was disappointed to find one was already broken. Then immediately the back fell off another. Guess you only get what you pay for. Previously have bought some nice rings.”

Helpful Report

Posted 3 years ago

Dear Miss. Scott, Thank you for sharing your valuable feedback with us. I apologise for the inconvenience caused in regards to the faulty items. I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Easy to order my items, beautiful jewellery and fast delivery”

Helpful Report

Posted 3 years ago

Dear Miss. Armstrong, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Ordering is so easy , quick delivery and a great service”

Helpful Report

Posted 3 years ago

Dear Miss. Loftus, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Lovely products. Amazing prices. Super fast delivery.”

Helpful Report

Posted 3 years ago

Dear Miss. Kirkpatrick, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I don't bother with the Jewellery i just delete it as soon as i get it”

Helpful Report

Posted 3 years ago

Dear Mr. Montgomery, Thank you for sharing your valuable feedback with us. I apologise for the inconvenience caused. I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Merchandise and price excellent and most times delivery is good but I think the local post could be the cause of delay.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“A1 tv all day”

Helpful Report

Posted 3 years ago

Dear Miis. Charlott, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Good Afternoon, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“GREAT JEWELLERY ,BEAUTIFUL DESIGNS,CHEAP,THE DELIVERY IS A LITTLE SLOW!I WILL BUY AGAIN!”

Helpful Report

Posted 3 years ago

Dear Mr. Andrews, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Delay in delivery is due to current lockdown situation. Please rest assured we will work on your feedback and try to further improve our services. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“The item I received was nothing like shown on tv.it looked n felt plastic no k mark n weighed nothing very disappointed”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for sharing your valuable feedback with us. I apologise for the inconvenience caused in regards to the faulty item. I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great value and lovely items”

Helpful Report

Posted 3 years ago

Good Afternoon Sandra, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Lovely quality and service realy love the necklace would highly recommend”

Helpful Report

Posted 3 years ago

Dear Miss. Parkin, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very good service to all the staff. Well done”

Helpful Report

Posted 3 years ago

Dear Mr. Honour, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I only ordered my item yesterday and came today and thsts not with tjc plus”

Helpful Report

Posted 3 years ago

Dear Miss. Flack, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“A very helpful young man took my order answered all my questions and reassured me as this was my first purchase with you and i was worried about using my debt card.”

Helpful Report

Posted 3 years ago

Dear Mrs. Popkin, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Bought earrings for m niece, turned up before they were due and she loved them and though they were very unique.”

Helpful Report

Posted 3 years ago

Dear Mrs. Shane, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Lovely chain for my daughter very pretty and sparkling.”

Helpful Report

Posted 3 years ago

Dear Mrs. Stagg, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews