TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful”

Helpful Report

Posted 3 years ago

Dear Mrs. Smith We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Polite always seem busy takes a good while to be answered”

Helpful Report

Posted 3 years ago

Dear Mrs. Whitfield, Thank you for the valuable review and for taking the time to share your feedback with TJC. I apologise for the inconvenience caused in regards to the delay in answering your calls. Please rest assured I'll share your feedback with my team so we can work on it and try to improve our services. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Love TJC making lovely things affordable.”

Helpful Report

Posted 3 years ago

Dear Wendy, Thank you for the wonderful review and taking the time to share your feedback with TJC. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I think this is a very good jewelry channel good quality and always bargains to be had”

Helpful Report

Posted 3 years ago

Dear Mrs. Wilde, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“The chain is excellent.”

Helpful Report

Posted 3 years ago

Good Evening, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very satisfied with items and service”

Helpful Report

Posted 3 years ago

“perfect chanell”

Helpful Report

Posted 3 years ago

Dear Mrs. Claughton, Thank you for the wonderful review and taking the time to share your feedback with TJC. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Quick and easy to order. I ordered on line after seeing what I liked on the live programme. The item arrived very quickly. Good quality items at affordable prices, thank you!”

Helpful Report

Posted 3 years ago

Dear Mrs. Moss, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I love the variety of pieces offered at tjc. They have everything from very high end pieces to affordable precious metal at costume prices. I don’t have to wait until a special occasion to treat myself.”

Helpful Report

Posted 3 years ago

Dear Mrs. Wallace, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Service good. Deliveries within timescale. Items ordered of good quality”

Helpful Report

Posted 3 years ago

Dear Miss. Watson, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always a pleasure shopping at The Jewellry Channel.Prices are very good and communication regarding orders and delivery is second to none.”

Helpful Report

Posted 3 years ago

Dear Mrs. Reed, Thank you for the wonderful review and taking the time to share your feedback with TJC. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I like the jewellery choices.”

Helpful Report

Posted 3 years ago

Dear Miss. Chu, We can’t thank you enough for the kind words about our products. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Most of the items and jewellery I have purchased is very good quality and I would recommend this channel to anyone who likes good quality jewellery and they have a beautiful collection.”

Helpful Report

Posted 3 years ago

Dear Miss. Palliser, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Only bought one thing since joining It was a Irish Arran jumper and I absolutely love it”

Helpful Report

Posted 3 years ago

Dear Miss. Vaughan, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Have been using the channel for a long time now, very happy with the service - returns are easy and with no quibbling - prices are great.”

Helpful Report

Posted 3 years ago

Dear Mrs. Moore, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“The Jewellery Channel has excellent products and wonderful and well-informed presenters. Not only do I buy things that I want, but the presenters are informative too and there is always something to learn. TJC's IT system, however, is more than a little unpredictable and sometimes hard to fathom.”

Helpful Report

Posted 3 years ago

Dear Ms. Padro, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Hi, I ordered some jewellery from TJC, paid for it and they sent it to me. Perfect thanks.”

Helpful Report

Posted 3 years ago

Dear Mr, Lacey, Thank you for the wonderful review and taking the time to share your feedback with TJC. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always fine jewelry and well made top class.”

Helpful Report

Posted 3 years ago

Dear Mr. Kennedy, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Five star service n very helpful”

Helpful Report

Posted 3 years ago

Dear Miss. Flynn, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“The couple of issues I had have been sorted”

Helpful Report

Posted 3 years ago

Dear Miss. Keohane, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews