TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tjc is value for money excellent quality and outstanding choices. The presenting team are fun as informative”

Helpful Report

Posted 3 years ago

Dear Lisa, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“A good professional service but online ordering could be improved. Couldn’t get a reply in telephone, answer service said they were aware of my call and would get back to me. They never did!!🙁”

Helpful Report

Posted 3 years ago

Dear Mrs. Kerr, Thank you for the wonderful review and for taking the time to share your feedback with TJC. Our priority is customer service and please rest assured I'll share your feedback with my team so we can work on it and try to improve our services. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk.

Posted 3 years ago

“Very good quality items. Well packaged and no fuss delivery”

Helpful Report

Posted 3 years ago

Dear Mrs. Emmison, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I'm been very pleased with most of my purchases.”

Helpful Report

Posted 3 years ago

Dear Mrs. Wager, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I find tjc very good. It has a variety of goods not just jewellery. The customer care line is very helpful and patient. The fact that every purchase I make gives a child a meal is important to me.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“The quality and price you pay is second to non”

Helpful Report

Posted 3 years ago

Dear Mr. Winter, We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“The quality is outstanding and since purchasing my first rhapsody piece I’ve ended up buying several other items from this range as I’ve been so impressed.”

Helpful Report

Posted 3 years ago

Good afternoon, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent quality jewellery. Spoilt for choice. Fantastic prices. Knowledgeable presenters.”

Helpful Report

Posted 3 years ago

Dear Michelle, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I love TJC, fantastic products at fantastic prices, highly recommend.”

Helpful Report

Posted 3 years ago

Dear Mrs. Street, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“The range of goods now on sale from well known brands and new innovative sellers is fantastic.”

Helpful Report

Posted 3 years ago

Dear Mrs. Holroyd, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have just done so..”

Helpful Report

Posted 3 years ago

Dear Mrs. Russell, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I'm a long term customer who rates TJC as a brilliant shop. Lots of choice, different ranges at amazing prices. I highly recommend them.”

Helpful Report

Posted 3 years ago

Dear Mrs. Bliss, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have been pleased with all my purchases from the channel! Very good quality and value. Keep up the good work!”

Helpful Report

Posted 3 years ago

Dear Mrs. Edwards, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Beautiful jewellery, very good value”

Helpful Report

Posted 3 years ago

Dear Mrs. Roberts, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good value for money I lost a few parcels over the Christmas but they refunded me with no problem 😊”

Helpful Report

Posted 3 years ago

Dear Mrs. Mcgeeney, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Usually the quality of the jewellery is good. However the tanzanite ring I bought was lightweight and the diamond surround had no sparkle. I was super disappointed.”

Helpful Report

Posted 3 years ago

Dear Ms. Aylward, Thank you for sharing your valuable feedback with us. I apologise for the inconvenience caused in regards to the quality of item. I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Exactly what it said product was good Quick delivery ad well very satisfied”

Helpful Report

Posted 3 years ago

Dear Mrs. Samson We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Fantastic jewellery at affordable prices.”

Helpful Report

Posted 3 years ago

Dear Mrs. Paterson, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I love tjc the bedding is exceptional there helped is is beautiful I have bought lots of stuff from tjc”

Helpful Report

Posted 3 years ago

Dear Mrs. Birch We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“They are all great at tjc. If I have had an issue they have been great with me at all times 😉😘”

Helpful Report

Posted 3 years ago

Dear Mrs. Denison We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Anup Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews