TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales people always polite products arrive quickly”

Helpful Report

Posted 3 years ago

Dear Mrs. Tyler, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Hermes suck”

Helpful Report

Posted 3 years ago

“I've shopped with TJC for many years and been please with most of my purchases and the service. But, at the moment I still have not received an item ordered over three weeks ago. I paid in full and the item was in stock. Not too happy! One whole month now, and I am still waiting for delivery. Very poor!.”

Helpful Report

Posted 3 years ago

Dear Miss. Shaddock, Thank you for sharing your valuable feedback with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Regarding the order you're referring above I request you to please drop an email at "contactus@tjc.co.uk" where we will assist you accordingly. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I cannot say anything bad about tjc what else can one say.”

Helpful Report

Posted 3 years ago

Dear Beatrice, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“TJC make luxuries available and affordable with realistic split payment deals. Delivery is incredibly fast too,very pleased with the service I have experienced.”

Helpful Report

Posted 3 years ago

Dear Mrs. Jones, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Love TJC,love the fashion,jewellery,etc,but get bored with the beauty products,Opatra creams etc,Don,t believe in them ,What happens when they wear ,break down,battery wears out,you would have to buy another,or feel you have to use them all your life ,what would your skin do if you stopped using them UUUGGGHHH.Always check in several times during the day.At the moment looking for Christmas presents ,Keep up the good work.👏👏👏”

Helpful Report

Posted 3 years ago

Dear Msr. Thompson, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent products, especially gold items. Very quick delivery service and innovative products.”

Helpful Report

Posted 3 years ago

Dear Miss. Gelling, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Brilliant products, speedy delivery and reasonable prices. Love shopping with them”

Helpful Report

Posted 3 years ago

Dear Mrs. Fourie, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Lovely jewellery, very pleased with all of my orders, they all look so nice. Want to order a moissanite cluster ring so keeping my eye open for a nice one. Delivery seems quite quick too. Thank you”

Helpful Report

Posted 3 years ago

Dear Mrs. Brown, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Earing did not arrive, issue with another item, after care very poor,”

Helpful Report

Posted 3 years ago

“I have bought a lot of jewellery from TJC. And are very good, they arrive , and iI am so exited on opening them,absolutely,”

Helpful Report

Posted 3 years ago

Dear Mrs. Rees, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I currently have an ongoing complaint with TJC as they sent a 16 inch chain, instead of a 24 inch chain I purchased. Am waiting for this to be resolved!”

Helpful Report

Posted 3 years ago

“I have never been disappointed in my choices of jewellery from this channel”

Helpful Report

Posted 3 years ago

Dear Mrs. Solabi, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“The service is good but I did expect the label with the swaroski number on”

Helpful Report

Posted 3 years ago

Dear Mrs. Adcock We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. Please rest assured we will work on your feedback and try to further improve our services. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I love tjc I have bought quiet alot of them all very good quality and great prices to I what the program every day .”

Helpful Report

Posted 3 years ago

Dear Mrs. Pritchard, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“TJC are value for money and a great service”

Helpful Report

Posted 3 years ago

Dear Mr. Harper, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Have always received excellent service. If anything needs to be returned for whatever reason there is no problem and the cost of the item/s is quickly refunded. You can buy with confidence.”

Helpful Report

Posted 3 years ago

Dear Mrs. Burke, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have always liked the diversity of the products and good prices”

Helpful Report

Posted 3 years ago

Dear Mrs. Hardaker, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Sometimes get things wrong”

Helpful Report

Posted 3 years ago

“Jewellery ok”

Helpful Report

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews