TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have ordered numerous items over the years from TJC, always delighted with everything. Love the Chanel, watch it daily.”

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Posted 2 years ago

“Decent prices for goods”

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Posted 2 years ago

“I HAD 2 ITEMS MISSING FROM A PARCEL,WHICH WAS SEALED. RANG TO TELL YOU AND THEY TOLD ME I WOULD HEAR IN 48HOURS BUT DID NOT. JOINED A LIVE CHAT A WEEK LATER AND THEY NOTIFIED ME BY EMAIL IT WOULD BE CREDITED. THANK YOU”

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Posted 2 years ago

“Fast delivery Excellent choice of jewellery”

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Posted 2 years ago

“Easy to order and very quick delivery.”

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Posted 2 years ago

“Ordered a pearl bracelet and paid for it just to get an email four days later saying I was getting a refund as it was ouf of stock”

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Posted 2 years ago

Good evening, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. I am sharing your feedback with the team, and we will make sure to get the necessary changes in the process to make your experience with us more enjoyable. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Disappointed in having to have nearly £5.00 taken on a returned item that would not have cost me that to post myself. I was unaware of this fee.”

Helpful Report

Posted 2 years ago

Good evening, Mrs. Milsom, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. I have found the details of your order (0026913649) Which was placed on 26th Oct’2022. As per the feedback shared by you for the postage refund, we have processed a refund of £3.99 on 12th Nov’2022 Refund will get reflected in your account within 3-5 business days. Hope you will give us another opportunity to serve you better. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“I enjoy shopping on the jewellery Chanel … looking for Presents 🎁”

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Posted 2 years ago

“I love everything”

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Posted 2 years ago

“Ring not up to expectations nothing like illustration on site. Rather expensive for what it is”

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Posted 2 years ago

“They have dealt with my purchases very efficiently and promptly.”

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Posted 2 years ago

“Always excellent service”

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Posted 2 years ago

“the jewelry channel is a must for a bargain and great prices.ive been buying my christmas presents /and some real great jewelry of gold and silver.plus christmas trimmings and clothes.so come on and see what you can find for yourself .its five stars from me.”

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Posted 2 years ago

“So many items to tempt us with 😃. It's easy to order and delivered in a few days. I enjoy watching the channel.”

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Posted 2 years ago

“The ring was oretty but a flaw in one of the diamonds”

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Posted 2 years ago

Good evening, Mrs. Campbell, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. This is to inform you that, we tried to connect with you on call. However, due to some reason, we failed to do so. Request you to please give us a call back on 0800-260-6666 (option: 3) or Reply on the same with a good time to connect with you so that we can arrange a call-back. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“I regularly shop with TJC and purchase good quality items that enable me to give good quality presents to my family and friends, without breaking my pension balance. Thank you TJC.”

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Posted 2 years ago

“I love Tjc they put the customer first always take a look for yourself you wont be disappointed”

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Posted 2 years ago

“Delivery is good wide variety of items and the chance to pay in instalment’s on some goods..”

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Posted 2 years ago

“Pleased with my purchase.”

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Posted 2 years ago

“Quick efficient service”

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Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews