TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 2 years ago

“Found it bought it, loved it! I’m happy thanks. TJC !!”

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Posted 2 years ago

“Quality always good and no hassle returns”

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Posted 2 years ago

“Good products and excellent customer service”

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Posted 2 years ago

“Good but was kept waiting a long time on the phone while customer advisor was checking things.”

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Posted 2 years ago

“I phoned customer service because I'm not good with automated services or online shopping and he twice tried to redirect me to automated services it would be great if more understanding was shown to people like me who are a bit mistrusting of Internet and automated phone ordering i prefer to talk to someone but thanks for reasonable prices and I'll continue to a customer if it's easy to make a purchase by phone”

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Posted 2 years ago

“Could not avail of free gift Would not order again on the first day of "Special" price.”

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Posted 2 years ago

“I’m very impressed with my purchase, it’s beautiful. Delivered on time and kept informed throughout. Highly recommend. Many thanks!”

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Posted 2 years ago

“Omg fabulous”

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Posted 2 years ago

“Very prompt service”

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Posted 2 years ago

“Very good customer service”

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Posted 2 years ago

“Bargain prices and speedy service.”

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Posted 2 years ago

“not tried yet,lead is short”

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Posted 2 years ago

“Good range of products with interest-free payment options. P&p tends to bump up what seems a good price, thus making a purchase less attractive. Items of 22ct gold are very overpriced compared to the prices in my high street/online shops (asian jewellers)”

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Posted 2 years ago

“Hi I'm very happy with the help and service of tjc”

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Posted 2 years ago

“Always happy with whatever I buy.”

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Posted 2 years ago

“The 2 chains I received were just what I wanted. But a set of pearl studs I got a fews weeks ago are coming apart after only wearing once.”

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Posted 2 years ago

“Extremely good value and the most professional customer service team i've ever experienced. First class!”

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Posted 2 years ago

“Awful - Won 3 auctions, tried to pay and their system was down. Just spent 17 minutes on the phone trying to pay and the guy kept telling me different amounts to pay (all higher than I should be paying), he kept forgetting my ring sizes and put me on hold. When he went to put me on hold a third time, I said I needed to end the call. I had called to pay, I have no idea why he had to keep putting me on hold and not actually taking the card payment. I have paid for nothing and ended up with nothing - what a joke! One item was a ring for mothers day which mum won't be getting.”

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Posted 2 years ago

“Just a very enjoyable program and very useful items for sale thank you.”

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Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews