TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 weeks after ordering still not dispatched my items. I must have made 15 calls about it requested a refund 4 times and i am still waiting. I have now informed them that I am claiming my money back through section 75 of the customer credit act and they still asked to be patient and bate with them whilst they sorted out the issue.my advise don’t shop with this company. Once they have uour money nothing else matters.”

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Posted 3 years ago

“Love. TJC very quick delivery , quick to sort out any issues , stuff I ordered is beautiful x”

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Posted 3 years ago

“I have been shopping with TJC for a long time and can only praise them for their great selection of products (not just jewellery), the overall quality of products (I have probably been disappointed 5 or 6 times), I love the presenters, and they are very efficient regarding acknowledging order, advising despatch and acknowledging return of items and refunding your outlay. They have grown over time to a brilliant selling service. Credit to them.”

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Posted 3 years ago

“I have been a customer for many years and will continue to be a customer as they are always finding new products to add to their collection. There are items to suit every pocket and taste. Plus items does not cost the earth.”

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Posted 3 years ago

“Like the products. But where is my perfume I ordered. Would of given 5 stars.”

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Posted 3 years ago

“Good quality items sold at great prices website easy to negotiate”

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Posted 3 years ago

“Purchased items was bumped up by £100 at checkout Then tried to say they unable to prove match there own advert this company are a joke and will reap what they sow. Losing customers and me Sharing on all social media. I have screen shots too so will be paying the initial price as used credit card so disputing with them.”

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Posted 3 years ago

“I really love Tjc you get areal bargain on items I have bought an assortment of items and pleased with them all”

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Posted 3 years ago

“Always very happy with my purchases from tjc I would never buy from anywhere else.”

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Posted 3 years ago

“Good jewellery prices.”

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Posted 3 years ago

“Fits perfectly beautiful design I just love it”

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Posted 3 years ago

“YOu need to keep your ROI customers more up to date when their deliveries are taking longer than expected please.”

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Posted 3 years ago

“Love the jewellery so affordable”

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Posted 3 years ago

“So pleased with my 4ct diamond bracelet. It is absolutely stunning. A real heirloom for my daughter in the future. Thanks everyone 😀😀”

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Posted 3 years ago

“Customer service I’ve received from TJC on my recent order was great. They were super helpful and sorted out my issue really quickly. Couldn’t be happy with my purchase.”

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Posted 3 years ago

“I have been using TJC for many years now and I have never any problems, they do great products at great prices and I love them.”

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Posted 3 years ago

“Good value and quality”

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Posted 3 years ago

“Cheap but poor quality diamonds that quickly lose their sparkle”

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Posted 3 years ago

“I just what to say thank so much I love my rings and necklaces I love your J.T.C I will only by from yous big thank your team and to everyone on the tv I love yous all”

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Posted 3 years ago

“Animal ring with perido stone. Stone simply fell off within minutes of receiving. Very poor.”

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Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews