TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

Write Your review

Tell us how TJC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just received my Premier collection leather handbag in green.item number 2867421. I absolutely love this bag, I am a bag collector who has many handbags. It is of super quality, I do not know how they it for the price It is worthy of the 5 stars”

Helpful Report

Posted 6 years ago

“Ordered on Monday morning and paid extra for next day delivery, by Tuesday afternoon I was getting concerned as the £300 item had not been dispatched and I wanted it on Wednesday to give my partner as a gift on the Thursday morning so I gave them a ring and was told it "should be dispatched today". Early evening came and I checked again to see it had still not been dispatched and gave them a ring again to find out it was not being dispatched so I cancelled the order. I rang them Wednesday morning to see if there was any option for a timed etc delivery if I paid extra but the telesales person was no help and was told I was better off sourcing one locally. I wasted two days waiting for them when I could have sourced elsewhere and had only a few hours to find a replacement. Please do not waist your time or money if you are in a rush or if you want to deal with a company with compassion.”

Helpful Report

Posted 6 years ago

“Do not buy from TJC. My partner bought me an engagement ring. The platinum snapped and diamond fell out! Sent back to TJC within one year warranty in November and asked for full refund. Got refused. TJC said they would repair the ring. It’s now March and I have no ring or refund. Seeking advice regarding consumer rights. Shocking!”

Helpful Report

Posted 6 years ago

“I have been buying from the Jewellery Channel for some years and have never been disappointed with items. I always buy from them for birthday and Chrsitmas gifts and I would highly recommend them to anyone. Andrina Ivatt”

Helpful Report

Posted 7 years ago

“I'm a very fussy customer I've never had a problem with anything I've purchased from tjc very good value a lot cheaper from the high street shops”

Helpful Report

Posted 7 years ago

“Beautiful items, timely delivery. No quibble full refund if unhappy with the items”

Helpful Report

Posted 7 years ago

“Always incredible value for money, unusual designs you rarely see anyone else wearing and always efficient to deal with.”

Helpful Report

Posted 7 years ago

TJC is rated 4.2 based on 3,187 reviews