TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The oerson on the receiving end found it difficult 2 understand me.”

Helpful Report

Posted 2 years ago

“YOUR AGENT GREAT ATTITUDE AND POLITE,VERY HELPFUL IN WHAT I WAS LOOKING``THANK YOU”

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Posted 2 years ago

“I ordered good to the value of £900 on 16/11. I still do not have a delivery date, and was told today it MIGHT be next week! This is my first purchase, I am not impressed.”

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Posted 2 years ago

“Not as sparkly as I would have hoped and you can’t really look at them without breaking the seal so you are a bit stuck once you have opened them. A lot of money for not much sparkle”

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Posted 2 years ago

“Placed an order on the 16/11/2022. It's now the 1/12/2021. Still not despatched. Fobbed off every time I enquire about it.”

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Posted 2 years ago

“I find the website and app easy to use. The products especially jewellery are good value. Items usually arrive quickly. Customer services were quick to respond to any queries and were pleasant and very helpful”

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Posted 2 years ago

“Love it. Excellent”

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Posted 2 years ago

“I have bought on numerous occasions I have never ever been disappointed with anything Great value. Would certainly recommend using TJC”

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Posted 2 years ago

“got a message saying i had returned something, i still have not received, money has been returned to my , i phoned was totally unhelpful , they even hung up, without speaking so had to phone again did not get what i was saying have emailed, still no response, not a happy person, disgraceful service have never returned anything , this is a nightmare if i could give you a big fat 0 i would , s forbes”

Helpful Report

Posted 2 years ago

“I bought an item on the 20th to be sent out normal delivery I still have not received the item email TJC to see what had happened to my item still have not heard anything back very poor customer feed back”

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Posted 2 years ago

“Very pleased with the service you provided and the watch at very high standard and good price”

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Posted 2 years ago

“Absolutely rubbish still waiting for my order 10 days now and still not despatched”

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Posted 2 years ago

“Best ch on TV for what u want at good prices”

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Posted 2 years ago

“Great company. Easy to order either by phone or on line. Great value goods. They also keep you informed of delivery details. I’ve used for a few years now and not had any problems if the item isn’t what was expected you have a money back guarantee.”

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Posted 2 years ago

“Products arrive in plastic bags, some with separate boxes to put them in, it's not a wow.”

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Posted 2 years ago

“Items not sent in there own pouches hard to give as gifts”

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Posted 2 years ago

“On 14/11/21 I ordered 5 items. So far only 2 have arrived. I know you have been experiencing some problems with sending items but this is poor service. Could someone look into this. Thank you”

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Posted 2 years ago

“I recently ordered a couple of items from TJC. I received confirmation of my order and when the items had been shipped. I am happy with the service I have received.”

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Posted 2 years ago

“Good website stacks of choice good customer service. Efficient company”

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Posted 2 years ago

“It has always been an enjoyable experience to shop with TJC!”

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Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews