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TJC Reviews

4.2 Rating 3,187 Reviews
80 %
of reviewers recommend TJC
4.2
Based on 3,187 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Read TJC Reviews
Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

Write Your review

Service was good would definetly buy from you again
Helpful Report
Posted 3 years ago
Dear Mrs. Laird, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 3 years ago
Love the deepness of the blue tanzanite stone, very pretty ring. Very happy with it, and service was very quick too.
Helpful Report
Posted 3 years ago
Dear Mrs. Woods, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 3 years ago
I love everything l have had its even better now the app is working properly 🥰👍
Helpful Report
Posted 3 years ago
Good Morning, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 3 years ago
Excellent friendly service and very efficient. Will definitely use them again. E. Hewitson County Durham
Helpful Report
Posted 3 years ago
Dear Mrs. Hewitson, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 3 years ago
I have received some items recently which were not as described on TV so I have phoned customer services for a pre paid returns label because I was not going to pay to return defective items. There was no argument and the labels arrived very quickly.
Helpful Report
Posted 3 years ago
Dear Mrs. Voyzey, Thank you for the wonderful review and for taking the time to share your feedback with TJC. I'll share your feedback with the relevant information with you so we can work on it and try to improve our services. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk
Posted 3 years ago
On the whole not a bad company to deal with. Yes I have had issues but generally sorted out yo my satisfaction. What I dont like is CS is only available during certain times of the day. But broadcast goes on 24/7 and cannot easily get through to CS when you want them. I suggest LONGER CS hours and more operatives during busy times.
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk
Posted 3 years ago
Great telephone conversation and service Thank-you.
Helpful Report
Posted 3 years ago
Dear Mrs. Steel, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 3 years ago
Professional, polite,
Helpful Report
Posted 3 years ago
Dear Mrs. Brown, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 3 years ago
Prices are exceptional and service is brilliant
Helpful Report
Posted 3 years ago
Good Morning, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 3 years ago
excellant service fast delivery highly recomended great products the best shopping channel
Helpful Report
Posted 3 years ago
Dear Mrs. Massey, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 3 years ago
The jewelery is really good thank you ,but found the knee pillow not as easy to use as the anouncer stated
Helpful Report
Posted 3 years ago
Dear Mrs. Jenkins. We can’t thank you enough for the kind words about our service and products. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk
Posted 3 years ago
I love the super fast delivery & the exceptional service
Helpful Report
Posted 3 years ago
Dear Miss. Mcguigan, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk
Posted 3 years ago
Amazing range of styles and great value. Prompt and reliable service. Polite, friendly and helpful customer service. Excellent.
Helpful Report
Posted 3 years ago
Good afternoon, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk
Posted 3 years ago
Very happy overall with TJC. Good quality products received very quickly in the mail. Although most of the orders received are spot on the only criticism is that on 4 separate occasions I have received a different ring size than the one ordered. I think if the product pickers can get this right, I would give TJC a perfect rating.
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk
Posted 3 years ago
I have always been satisfied with all my purchases from TJC . The quality of goods are of a high standard and well presented. I look at the channel every day to see if l can find any bargains, and when I do find any I can always be assured they will be up to scratch.
Helpful Report
Posted 3 years ago
Dear Mr. Hardaker, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk
Posted 3 years ago
Helpful staff when I couldn't fathom why my order went wrong online. Speedy delivery. Quality product and prices better than similar products at Gemporia. Definitely prefer TJC to Gemporia now. Hope Tony Diniz is back on soon - love him to bits!
Helpful Report
Posted 3 years ago
Dear Mrs. Forbes, Thank you for the wonderful review and for taking the time to share your feedback with TJC. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk
Posted 3 years ago
Lovely jewelry and household items would recommend to friends
Helpful Report
Posted 3 years ago
Dear Miss Morden, Thank you for the wonderful review and for taking the time to share your feedback with TJC. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk
Posted 3 years ago
Have shopped many times with TJC. The only thing i sent back was processed quickly, no problem. They sell a wide range of things . I think the silk kaftan and cashmere poncho are my favourite. My family loved the gift purses I gave them and the jewellery is lovely
Helpful Report
Posted 3 years ago
Dear Josephine , We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk
Posted 3 years ago
Excellent service. Thank You!
Helpful Report
Posted 3 years ago
Good afternoon, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk
Posted 3 years ago
What you see is what you get...Good value for money
Helpful Report
Posted 3 years ago
Dear Mrs Shirley, Thank you for the wonderful review and for taking the time to share your feedback with TJC. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Alan Customer Service Agent www.tjc.co.uk
Posted 3 years ago
Dear Mrs Shirley Atkinson, We are glad to know that you are loving our products as well as services and looking forward from you to purchase our products in future. Thank you! Kind regards, Harry Customer Service Agent www.tjc.co.uk
Posted 3 years ago
TJC is rated 4.2 based on 3,187 reviews