TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service and quick.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“So professional yet friendly. Nothing is too much trouble.”

Helpful Report

Posted 3 years ago

Dear Ms Painter, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent choice of jewellery also quality and price.”

Helpful Report

Posted 3 years ago

Dear Mrs. Eaves, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“TJC is just the best store to visit. The quality and pricing of their products are the best - very competitive. Customer service is excellent. This company, you can be assured is the most trustworthy. I have been purchasing from them for many years and honestly I have never had a problem that they haven’t solved immediately. Try them, you won’t be disappointed.”

Helpful Report

Posted 3 years ago

Dear Cilla, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Great value items and an efficient service.”

Helpful Report

Posted 3 years ago

“I recommend TJC for jewellery purchases Their jewellery range will suit all tastes with traditional designs and innovative styles. There are rare gemstones on the range at affordable prices.”

Helpful Report

Posted 3 years ago

Good morning Kathleen, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“All staff are very courteous and polite and try to resolve any queries as quickly as possible. Communication channels (mobile texts/emails) are used to convey the status of your order at all times, which is very helpful.”

Helpful Report

Posted 3 years ago

Dear Mrs. Morris, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Fantastic except for gram weight(more information etc..).”

Helpful Report

Posted 3 years ago

Dear Ms. Kaur, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always the best service have problem there customer service very helpfull”

Helpful Report

Posted 3 years ago

Good Morning, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Bought 2 rings love them both look really expensive although there were not, free delivery well done TJC.”

Helpful Report

Posted 3 years ago

Dear Miss. Wilson, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very good and customer service is very good never had no issues with refunds. All purchases are as described”

Helpful Report

Posted 3 years ago

Dear Mrs. Morley, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Unusually I have had 3 separate issues concerning delivery recently. They have all been resolved eventually.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Please rest assured we will work on your feedback and try to further improve our services. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Excellent customer service and value for your money thank you ☺️”

Helpful Report

Posted 3 years ago

Dear Mr. Manton, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have shopped with your channel from almost the beginning of your Freeview T V venture and have found the quality of your jewlery and other goods high with your on screen staff information accurate and informative. The customer service department is excellent and enquiries are treated with speed and politness”

Helpful Report

Posted 3 years ago

Dear Mrs. Mason, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I love the jewellery and other items I have bought from TJC.they are very helpful and friendly service no complaints with them would highly recommend thankyou TJC.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“long term customer enough said.”

Helpful Report

Posted 3 years ago

Good Mrs. Lycett, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Absolutely fantastic.”

Helpful Report

Posted 3 years ago

Dear Miss. Field, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good prices and some bargains p & p could be cheaper”

Helpful Report

Posted 3 years ago

Good Morning, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Please note that per day P&P capping for standard delivery is rolled back from £9.99 to £5.99. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Hello, I often buy from TJC and always find service is excellent. I rarely return any items but on the odd occasion have always found staff helpful and friendly. The items are well packed and arrive on time or within time frame specified.”

Helpful Report

Posted 3 years ago

Dear Ms. Dempsey, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Satisfactory result”

Helpful Report

Posted 3 years ago

Dear Mrs. Bridgman, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 3 years ago

TJC is rated 4.2 based on 3,187 reviews