Tobi Reviews

Name: Tobi
Rating: 4.30

4.3 Rating 3,111 Reviews

82 %

of reviewers recommend Tobi

4.3

Based on 3,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email
Returns & Refunds
Returns Process	Could Be Better

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136

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a dress from here and my order was cancelled. Bummed because I was really looking forward to wearing it.”

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Posted 3 years ago

“Tobi's selection is one of the best I have seen from any store. My package has not arrived yet, but I am looking forward to when it does.”

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Posted 3 years ago

“I bought 2 medium dresses. One fits fine and the other fits large/extra large. Had to return for store credit only and spent $25 on the return. I did not see the return fee wouldn’t not be refunded until the small print on the bottom of my order sheet that came with the dresses. I’m debating between risk using my store credit for another dress or end up paying more money for another refund. Not impressed.”

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Posted 3 years ago

“The fit was very odd- wouldn’t buy again”

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Posted 3 years ago

“Hit or miss. I’ve bought about 7 rompers or dresses from Tobi over the last two years. Half were very cute, flattering and decent quality for a good price. The other half I had issues with the material quality. One romper was completely see through but it was only $11 so I threw it away. Second romper completely unraveled at the seams while I was wearing it. I was not given a refund for this one. My most recent dress arrived with a 2 inch rip in the side seam and obvious pulling at the zipper seam. With quality this unpredictable I wish they had a better return policy. Even SHEIN has a better return policy. Lesson learned.”

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Posted 3 years ago

“I like! Fast shipping, and response time for issues. Customer service is minimal but ok.”

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Posted 3 years ago

Tobi is rated 4.3 based on 3,111 reviews