“I was highly impressed with the service I received by the gentleman who came to inspect the energy rating at my rented property. Duncan portrayed an amazing, well-mannered personality and explained his inspection in detail which made me feel comfortable. His prompt arrival ensured i wasnt delayed for my plans for the day and he politely asked if it was okay to carry out the inspection.
Thank you for your super service Duncan!
Kind regards”
“The ASB Teams and Neighbourhood Officers are Disgusting. All they care about is doing as little as possible and getting paid.
The whole company is Corrupt.
I worked for them for a year and the way they treat tenants is Atrocious.”
“Every year they say we do not put rents lightly ,but every year they put them by maximum they are allowed too by law . Be easy for them too keep rents down if they did not waste millions of pounds on doing jobs multiple times or leaving jobs cause more damage turning £50 pound job into thousands on numerous occasions . Latest job raining in around stack . Scaffold went up on April 14 2023 till up January 2024 after tenants reporting it numerous times. Job done in November 2023 . One day it took . What a waste of money scaffold being up that long , will have cost a fortune too have it up that long . List way too long too list were they have mega amounts of money . Which all get passed too tenants through the high rent increases they keep imposing on tenants. Tenants need start questioning these rent rises especially for the none you get . I can honestly say I have never in all my life dealt with a worse company . Looks like another CEO getting rewarded for failure”
“All Together Housing Care about is having the rent paid.
As an organisation they are a National Disgrace and Corrupt.
They do not care one iota for the resident.
They have no respect. The ASB team and Neighbourhood Officers are useless and completely lack integrity. All they care about is their power trip, doing as little as possible and getting paid. Complete and utter manipulation of vulnerable people gives them a kick.”
“this company is disgusting, don't listen don't care.
make you have to fight for everything that should just happen as part of your tenancy.
staff are idiots that can barely hold down a professional job role and couldn't organize a booze up in a brewery.
DO NOT RENT FROM THESE!!!!
DISGUSTING!!!”
“Not finished what they come do . as usual at this place communication between departments none existent. Had too take a day off work for this. Now have too take another day off work through together housings incompetence costing me more money . It's about time you carried out more weekend repairs for people who work during the week . Together housing very poor organisation from management, customer service and a lot of repair team . They always manage too raise rents every year by maximum they are allowed by law with out fail for which you get nothing but hassle”
“Together housing disgusting letting there tenants anti social behaviour allowing tenants to bully harass and make the the street in distress, staff at together housing pass the book onto the next staff member and don't deal with and reports or complaints so if you want an house to do what ever together housing is the housing association for you clearly they don't care as long as rent paid”
“Run by monkeys down at that place , problems with control for heating for a while now last time they came they forgot part , this time sent worker with part but he’s not an electrician so still waiting for it , and this is why tenants are mad . Proper idiots ,”
“Complete lairs , took months to try get my repair done , missed appointments without giving me notice telephoned today sending email about it , waste of time completely unreliable”
“If I could give 0 stars I would. Had awful trouble with my neighbours to the point I’ve had to move house because they haven’t done anything to stop them and my and my small child are not safe here. Avoid purchasing with TH as a landlord, your mental health going down the pan is not worth it trust me.”
“Don't make me laugh , bin store integral to building only one on estate. Told by housing officer make formal complaint , spent time writing it url not found , take a look at their response. Sorry this site not set up for copying emails. It's time they were investigated instead of being granted G1 and V2 due to a paper chase.”
“One year on draught from balcony still not fixed. It is now two years five months since first reported. In my seventies and never free from a cold. It's a known fact that being in a draught is the worst thing for the health of old people. There is no satisfactory complaints service. No sense of concern or fairness. The corporate mission statement should read 'do nothing' whatsoever is reported to the estate officer receives absolutely no attention from her much less a solution. There is only so much that can blamed on covid. But I must say how unfortunate so many of together housing staff have succumbed to the virus. I wish them speedy recoveries almost as much as I wish my draught was cured, especially with a serious increase in heating and electricity Bill's due.”
“This company is disgusting, I would tell anyone if they can NOT to take a property with them. Together do not care for the physical and mental well-being of their tenants. I am disabled and have had neighbours parking their cars blocking my garage where my wheelchair and mobility scooter is stored for years. Together promised me a NO PARKING sign 3 years ago and I still do not have it! I cannot even get into my property now with neighbours blocking my gate with their cars by parking on the pavement and after ringing and leaving 4 messages nothing has been done. Together would rather I fall trying to get into my home than actually do something to help a tenant !! Worst thing ever taking a property from them !”
“Tried 4hours to get through as my boiler is leaking,there is noone there to take any calls,it does say on line that phones are answered 24 7,there is no customer service,”
“This housing association is a complete joke, been in my property a year, had several problems with things needed doing, they just come out and patch things up, that's when they do turn up,, had my toilet looked at three times and still not fixed so I have had to get plummer out and now getting new cistern put in, they once turned up to fix my timer on heating which constantly buzzed forgot to bring new timer with them, came to sort damp in bathroom, they just painted over it eith done stuff, now it's come bk, they are replastering walls, wettoom floor being replaced was suppose to measure up Friday gone, never turned up at all, not even a telephone call to explain, these are definitely cowboys complete joke, waste of time, liars , I think u would be better avoiding this housing at all cost,”
“Had the phone put down on me by staff member who wouldn't let me finish my confirmation of someone who has been given a house fraudulently. Their attitude is disgusting”
“A leaseholder who cant get together housing to stop the rain and draught in my flat. This has been ongoing for 15 months . Several visits nothing done . Replaced balcony windows but failed to knock out and rerender bricks that let water in. They did however paint it with silicone , it didn't work. And just to put the cherry on their cake they have stuck two recycling bins for the whole block under my windows. Complaints get lip service not solved. They have really serious problems at Together Housing existing housing stock is being allowed to deteriorate in favour of their new build programme.
15 months in anyone's book is long enough to get a repair done. The outer building is their responsibility.”
